Ken Karbowski Email & Phone Number

United States

Responsible for all donated and new goods acquisition as well as the overall direction and management of all retail operations from donation to retail and outlet sales, salvage sales and required recycling/disposal as well as logistics that encompass warehousing and transportation. Accountable for achieving targeted productivity, sales and profitability for all store operations. Ensures all retail store operations achieve mission integration, customer service, store image, merchandise presentation, processing, loss control and prevention, and cost control goals in attainment of the agency’s objectives. Ensures staffing, training, and motivation of retail employees.

St Petersburg, Florida, United States

Responsible for the overall direction and management of all retail store operations to help fund our Mission of Transforming lives through lifelong learning and the power of work. This mission is accomplished through employment services, training programs, and affordable housing. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through recycling.

St Petersburg, Florida, United States

Oversee operations of retail units to help fund our Mission of Transforming lives through lifelong learning and the power of work. This mission is accomplished through employment services, training programs, and affordable housing. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through recycling.

St Petersburg, Florida, United States

Oversee retail units to help fund our Mission of Transforming lives through lifelong learning and the power of work. This mission is accomplished through employment services, training programs, and affordable housing. The sale of donated and new goods at Goodwill stores enables the agency to offer a variety of employment and training services, promote self-sufficiency, and contribute to community conservation through recycling.

Buffalo/Niagara, New York Area

As a DM with JC Penney, I directed and continuously improved a 25-unit district with $300M+ annual volume, with oversight of sales, planning and forecasting, budgets, marketing and merchandising, customer experience, and team development.By implementing a robust employee selection and development program, I built an empowered, customer-centric team who delivered breakthrough gains and year-over-year improvements in customer satisfaction and consistently exceeded KPIs.My key achievements in this role include:Delivering top district sales in the region for FY 2016.Consistently achieving Top 5 shrinkage results.Receiving the District Manager of the Year Award, Northeast Region.Finishing Top 5 in credit card usage and acquisition for FY 2016.

Plano, Tx

Leading staffing strategy to drive the success of 1200+ locations and specialty businesses, I created and led teams across Sales Forecasting, Staffing, Customer Service, and Salary Expense Management teams to support stores in achieving company objectives.A championed technological innovation, I led the selection, development, and implementation of a web-based scheduling tools, and drove further operational change by leading additional Staffing and Planning projects and their Project Managers.My significant accomplishments in this position include:Leading a Team that successfully cut $40M in costs while increasing sales and productivity through process improvements and implementation of a web-based scheduling and forecasting solution.Partnering with HR and IT to spearhead the implementation and transition to the web-based tool across 1200 stores.Optimizing a $1.7B salary budget to meet stores’ capacity demands and corporate profit targets.

Plano, Tx

Promoted to a Senior PM position, I spearheaded the development and implementation of Staffing and Salary models, operational strategies, and other cross-functional initiatives that addressed corporate priorities.The projects I led were instrumental in maximizing customer satisfaction, improving business performance, and growing profitability for 1200 stores across the enterprise.Some of my biggest achievements include:Boosting sales for key products and promotions by leading cross-functional strategic planning.Aligning staffing models with merchandising priorities to accelerate growth while increasing profit margins.

Plano, Tx

In my first corporate-level role with JC Penney, I leveraged my district-level HR experience to guide the company through it’s transition from store-based to centralized Human Resources.To facilitate change, I created and implemented staffing models and productivity, and I fostered relationships among corporate HR and regional, district, and store leaders and staff.

Cleveland/Akron, Ohio Area

Prior to 2000, I held several district and store-level roles, including District Human Resource Manager, District Business Planning Manager, Manager-in-Training, and multiple Store Management roles.