Managed a 1 million sf portfolio of Commercial office properties for 3rd Party Owners across the country consisting of Class A, B, & C, retail, flex-space, and warehouse. Oversaw and managed completion of tenant improvements and capital improvements to follow local codes and compliance and work letter agreements to ensure owner and tenant satisfaction. Develops and implements the approved strategic plan for the property. Responsible for the day-to-day operation of the property to ensure that all site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the client's overall objectives.Prepare annual budgets, monthly financial variance reports, operation analysis, and occupancy reports. Ensured adherence to the approved budgets with primary responsibly for all variable expense, forecast cash-flow of properties, and reviewed real estate tax assessments.Managed site contracted maintenance and in-house maintenance technicians on all properties to full expectations following sites operating manual and emergency operation manual. Responsive to tenant needs, rent collections, paid expenses in compliance to lease terms. Prepared all required noticed and coordinated with legal services when necessary. Coordinate all legal actions needed, attend court dates, mediations, set outs, in addition to working with selected attorneys. Perform regular inspection of the properties. Provided recommendations and direction to maintenance tech for alterations, maintenance, reconditioning of the property as necessary. Established and maintained industry relationships with vendors, and other property managers through Boma and IREM activities. Assist with property transitions from and too local property management groups. Learned and developed environmental health and safety procedures for all properties.

Managed portfolio of commercial office properties for the owner as well as 3rd party owners within Dublin, Westerville, Worthington, Polaris, and Gahanna.Oversee completion of the tenant and capital implements with local codes and compliances with lease and work letter agreements to ensure owner and tenant acceptance, timely completion, occupancy and rent commencement.Awarded General Contractors jobs with competitive bidding.Managed commercial condo associations financial and capital improvements.Provided financial oversight; performed operating expense analysis and created annual budgets for prospective owners/landlords.Mentor and train new hires to function in Yardi Voyager, process documents, property management, property budgets, CAM reconciliations, expense control, and creating contracts for General Contractors.Monitor and implement the terms of all lease agreements, the billing, and collections of rents and other tenant charges in compliance with leases.Prepare performance reports for property and tenant requirements.

Maintained high referral rates and exceptional feedback from previous clients.Educated clients on the current real estate market and answered any questions they had. Prepared contract documents, purchase agreements, and closing statements.Created and maintained a large client base by meeting needs and providing exceptional customer service.Sought out tenant representation need for finding space within the Columbus, Ohio area. Leased three properties to 100% occupied.

Managed a portfolio of commercial office properties in Columbus, Ohio area – Dublin, Westerville, Worthington, Gahanna, Polaris.Managed third party services including cleaning, HVAC, plumbing, electrical, landscaping, specialty vendors, and contracts.Managed a tenant fit-out project, by leveling bids; awarded a General Contractor submitted permit applications and managed change orders.Provided financial oversight; performed operating expense analysis and created annual budgets for prospective owners/landlords.Competitively bided out capital projects throughout each property; including asphalt replacement, building repairs, roof replacements, etc.Conducted formal site inspections at least monthly in compliance with established standard operating policies and procedures.Developed and oversaw the budget and financial reports to maximize profitability. Maintained effective and productive working relations with all supported organizations

Established relationships with customers to provide an extraordinary experience. Consistently achieved and exceeded teller sales goals.Provided excellent customer service to banking customers and processed bank transactions accurately and efficiently.