Design of posters, brochures, e-catalogue, focusing on creating visually appealing layouts and engaging content. Collaborating closely with clients to understand their vision and brand identity, ensuring the final product effectively showcased their offerings and enhanced customer engagement.

Customer Service:- Attend to all walk-in potential customers/existing parents/phone calls- Handle registration of new students, attend to requests pertaining to change of courses andtime slots by existing students/parents, handle termination and suspension of courses byexisting students- Support teachers in photocopying and preparing of materials- Maintain the sale of items and petty cash- Collection of course fees, issuance of receipts- Assist in maintaining the basic cleanliness of the Centre- Carry out ad-hoc responsibilities from time to time (Packing lunch for teachers)- Tabulate data with Microsoft Office (Word, Powerpoint and Excel)Promoted to Assistant Client Service Manager (From 2020)- Suggest and started up multiple new Standard Operating Procedure (SOP) to streamlineprocesses- Stock check and ordering of supplies from vendors- Monitor and tabulate centre’s performance closely- Contacting parents that expressed intention to withdraw to offer alternatives and solutions, inorder to lower withdrawal rate- Provide training to new employeesMarketing team - Graphic Designer (2016 to 2019)- Created and designed visual concepts by using Adobe Photoshop to inform and captivateconsumers for various events (Annual in-house writing competition, seasonal student writingfeature, centre notices, result announcements, holiday programmes flyer etc.)- Assisted curriculum director by editing images for curriculum usage