Kevin Killpack Email & Phone Number

Salt Lake City, Utah, United States

South Jordan, Utah, United States

Salt Lake City

Payroll Software Support Specialist. Help Clients resolve issues with using the software, guide clients in regards to using the features of the software program depending on their application. Setup payroll runs, and out of sequence Payrolls.Time off policies, Report generation, Security Management, General Tax help, Employee setup for new hires, Employee transfers between jurisdictions.Setup Hours/Earnings codes, deduction codes, Cafe125 codes, PTO, Vacation, Sick pay, Wage and Tax reports, Initiate ADP check stop payments and Direct Deposit reversals. Help with Payroll previews and any errors.Guide client on setting up payroll batch's, Manual checks and reverse checks. These are a few of the operations performed while helping the clients.

Greater Salt Lake City Area

• Drive sales and revenue by securing new accounts from referrals or outbound calls.• Build relationships with customers to secure freight based on needs. • Manage over 100 accounts via phone and email.• Updated customer files on a monthly basis such as past dues, freight changes.Accomplishments: Achieved Account Manager 2 in 4 months by maintaining a margin of $1500 per week for 3 weeks straight.Recognized by management for saving several accounts going to collections for non-payment. Found the problem and negotiated a settlement to retain business and settle the debit.

Orem Utah

Sold Affordable Care Act Health Insurance Plans on and off the Exchange.

Greater Salt Lake City Area

Medicare sales, cross-trained to sell Dental / Vision, Cross-trained to sell Affordable Care Act Health Insurance Plans.

Greater Salt Lake City Area

Received Honors for most customer conversions during open enrollment for Medicare, Enrolled 181 customers, converted 65 of 65 members to new plan. Selected to cross train for new outbound Sales project after Medicare enrollment was over. Incorporate selling techniques for new project.

Greater Salt Lake City Area

In charge of all service work, selling transmissions and other repairs, manage and train 5 technicians.Responsible for advertising and customer retention, Accomplishments: Sold $23,600 in business for 1 week beating old record of $22,500 done in 2004

Orem Utah

General manager for store, service writer, technician and trainer to employees.Secure vendor accounts and maintain vendor relationships.

Greater Salt Lake City Area

Team Lead, performed various projects i.e. phone coaching, product update training, Team evaluations.Trained Ergonomics Administrator. Assistant to Manager.Accomplishments: Achieved numerous customer service and attendance awards. Cross trained to a new system application and division. Ergonomics administrator for all employees.

Greater Salt Lake City Area

 Managed all shop operations and supervised technicians, performed all auto repairs. Expedite parts and product delivery to technicians and customers. Inventory control. Prepare all bids, contact all vendors for product pricing and ordering. Secure vendor accounts and maintain vendor relationships.  Prepare marketing ads, fliers and mailers. Used excel to create work sheets for technicians.Accomplishments: Turned business revenues from $2100 a week to over $500,000 in the second year of operation.

Bachelor Of Science (B.S.), Business Administration And Management, General, 3.71

Cum-Laude

Associate Of Arts And Sciences (A.A.S.), Computer Network Technology, 3.71

Education record