Keneth Kiplagat Email & Phone Number

Nairobi County, Kenya

Achievements- Improved site ranking from 10 to 8.4 within 6 months through strategic SEO implementation.- Optimized content creation and distribution, curating engaging content across genres leading to 15% month-on-month growth.- Managed relationships with 14 B2B partners, resulting in content collaboration and driving user growth to 2.5 million per month.- Utilized data-driven insights to identify and forge successful partnerships, contributing to increased market presence.- Led cross-functional teams across 5 countries, overseeing content production and ensuring timely delivery.

Nairobi

Achievements- Implemented communication strategies, managed social media platforms, organized events, and curated content, resulting in a 17% increase in click-through rate (CTR).- Optimized media buying processes, delivering targeted campaigns and achieving a 15% cost reduction.- Provided exceptional client support, maintaining an 87% response rate, and handling queries through multiple channels.- Published 10 weekly stories on key milestones, increasing brand visibility and customer retention.- Conducted comprehensive data analysis and reporting, refining data on Excel and Google Data Studio, leading to a 20% improvement in client progress tracking.- Proactively acquired new clients and partners, expanding market reach by 15%.

Nairobi, Kenya

Achievements- Delivered exceptional client support, resolving queries with an >85% customer satisfaction rate.- Conducted tests and ensured smooth communication between users and developers, resulting in a 40% reduction in system issues.- Utilized advanced data analysis tools and databases, generating reports and designing dashboards, contributing to a 30% improvement in data-driven decision-making, improvement in processes, and overall work delivery achievement of 80% vs target

Nairobi, Kenya

Achievements- Maintained artist relationships, ensuring timely payments and effective communication, resulting in a 20% increase in artist satisfaction.- Oversaw content operations, including press releases, biographies, and client-specific requirements, leading to a 6% month-on-month visibility in SERPS.

Nairobi, Kenya

Database Management• Create and set up the framework for music and database-related material.This includes naming systems and tracking qualities and formats.•Ensure that all tracks had been uploaded to the platform in a timely and correct manner.•Ensure that the artist database was up to date with artist details.• Update and maintain the needs and protocols with the artist's queries and problems.

Bachelor'S Degree

Education record