Lilac Shentu Email & Phone Number

Toronto, On, Ca

1123 Leslie Street, Toronto, On Canada M3C 2K5

• Organize and manage hiring-related activities for the company• Create and manage effective job postings and participate in hiring events• Pre-screen resumes, assess and interview candidates, coordinate follow up interviews with other team members• Supervises and maintains HR responsibilities for direct reports by providing direction, coaching, feedback, training and development opportunities and implements the performance management process• Implement and improve HR policies and practices to meet our unique needs and comply with legal requirements• Direct development and maintenance of human resource information systems • Prepare, provide, and comply with various HR related programs, policies, requests and or reports from and for the parent company.• Ensures Administrative processes are efficient and consistent• Develops and delivers information sessions related to HR processes, policies & procedures and Health and Safety as necessary• Provides HR coaching and consultation support• Maintains and upgrades professional skills

331 Alden Road, Unit# 2, Markham, On, L3R 3L4

• Responsible for the E-commerce sales channel for AST in Walmart.com, Overstock.com and Newegg.ca• Initiated and took part in the platform performance improvement project, worked with account managers in different E-commerce platforms to optimize the before and after sales procedure• Handled large volumes of customers’ inquiry call and emails• Worked with accounting, shipping as well as manufacturing department to facilitate online orders in varied online platforms

Hangzhou, Zhejiang Provoince, China

• Consistently exceeded sales goals;• Implemented and improved training programs;• Took charge of the telesales improvement project;• Designed and executed an online training program;• Recruiting sales persons; • Wrote and managed marketing plans, product positioning and QC procedures.

Hangzhou, Zhejiang Provoince, China

• Achieved great increase in customer renewal rate within 2 years

Hangzhou, Zhejiang Provoince, China

• Won Top sales team prize immediately after promotion and was chosen to lead the renewal team;• Independently coordinated the smooth execution for Alibaba’s Global small and medium-sized enterprises’ trade show (international section), with over 80 booths in total.

Hangzhou, Zhejiang Provoince, China

• Consistently exceeded sales goals and gained option awards every year;• Ranked in top 10% in department

Internationally Educated Professionals Program, Marketing

Bachelor'S Degree, English Language And Literature, General

Education record

Dale Carnegie Courses: • Effective Communications & Human Relations / Skills For Success (Outstanding Student Award) • Leadership Training.