AeroLeads people directory · profile
Keith Kmett, Ccxp Email & Phone Number
Bilingual, global CX strategist who connects business strategy with customer needs.
at
TheyDo - Journey Management
1 work email found
@medallia.com
5 phones found area 515, 692, 622, and 800
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Bilingual, global CX strategist who connects business strategy with customer needs.
Location
Des Moines Metropolitan Area, United States, United States
Company size
Who is Keith Kmett, Ccxp? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Keith Kmett, Ccxp is listed as Bilingual, global CX strategist who connects business strategy with customer needs. at TheyDo - Journey Management, a company with 101 employees, based in Des Moines Metropolitan Area, United States, United States. AeroLeads shows a work email signal at medallia.com, phone signal with area code 515, 692, 622, 800, and a matched LinkedIn profile for Keith Kmett, Ccxp.
Keith Kmett, Ccxp previously worked as Principal CX Advisor at Medallia and Director Customer Experience at Principal Financial Group. Keith Kmett, Ccxp holds Journalism, Visual Communications from Iowa State University.
Company email context
Email format at TheyDo - Journey Management
This section adds company-level context without repeating Keith Kmett, Ccxp's masked contact details.
*@medallia.com
68% confidence
AeroLeads found 1 current-domain work email signal for Keith Kmett, Ccxp. Compare company email patterns before reaching out.
Profile bio
About Keith Kmett, Ccxp
Leader at inspiring, innovating and building teams to deliver the best customer experience.
Listed skills include User Experience, Information Architecture, Usability, User Interface Design, and 62 others.
Current workplace
Keith Kmett, Ccxp's current company
Company context helps verify the profile and gives searchers a useful next step.
Theydo - Journey Management
6 roles
Keith Kmett, Ccxp work experience
A career timeline built from the work history available for this profile.
Principal Cx Advisor
CurrentPartner with clients and internal Medallia teams to enhance the development of best-in-class Customer Experience (CX) programs around the world. As a Principal CX Advisor, I provide thought leadership and strategic guidance in core CX competency areas known to accelerate business outcomes, enable value realization and support client success.I have.
Mar 2021 - Present
Director Customer Experience
Responsible for Customer Experience (CX) Strategy and VoC program to drive customer insights into the business to support sales growth, retention, operational efficiencies and improve customer experiences across global business lines.Established voice of customer program across enterprise with a central feedback platform and Salesforce automated.
Jul 2016 - Mar 2021
Asst. Director Customer Experience - Latin America
Supported business growth and retention in Latin America using customer journeys, service design and design thinking to deliver digital transformation in sales, marketing and operations.Led voice of customer strategy, team and programs throughout the Latin America businesses, managing change of the business prioritization process and operating.
Mar 2014 - Jul 2016
Senior Ux Designer
Fixed employee and customer issues through customer research and design to improve operational efficiencies and improve business results.Slashed call center customer calls by 7% through a new website navigation and information architecture.Improved employee operational efficiency by 12% using research, interviews and delivering a new user interface.
Mar 2012 - Mar 2014
User Experience Designer/Strategist
Worked with industry diverse clients to create best-in-class digital experiences driving results for their business.Grew agency revenue by $200K in one year as an embedded consultant on digital and ecommerce strategies for manufacturing and agricultural clients.Increased client online sales by 5-10% through search engine optimization (SEO) and content.
May 2000 - Mar 2012
2 education records
Keith Kmett, Ccxp education
Journalism, Visual Communications
Iowa State University
Spanish, Dialects
Iowa State University
FAQ
Frequently asked questions about Keith Kmett, Ccxp
Quick answers generated from the profile data available on this page.
What company does Keith Kmett, Ccxp work for?
Keith Kmett, Ccxp works for TheyDo - Journey Management.
What is Keith Kmett, Ccxp's role at TheyDo - Journey Management?
Keith Kmett, Ccxp is listed as Bilingual, global CX strategist who connects business strategy with customer needs. at TheyDo - Journey Management.
What is Keith Kmett, Ccxp's email address?
AeroLeads has found 1 work email signal at @medallia.com for Keith Kmett, Ccxp at TheyDo - Journey Management.
What is Keith Kmett, Ccxp's phone number?
AeroLeads has found 5 phone signal(s) with area code 515, 692, 622, 800 for Keith Kmett, Ccxp at TheyDo - Journey Management.
Where is Keith Kmett, Ccxp based?
Keith Kmett, Ccxp is based in Des Moines Metropolitan Area, United States, United States while working with TheyDo - Journey Management.
What companies has Keith Kmett, Ccxp worked for?
Keith Kmett, Ccxp has worked for Theydo - Journey Management, Medallia, Principal Financial Group, and Two Rivers Marketing.
How can I contact Keith Kmett, Ccxp?
You can use AeroLeads to view verified contact signals for Keith Kmett, Ccxp at TheyDo - Journey Management, including work email, phone, and LinkedIn data when available.
What schools did Keith Kmett, Ccxp attend?
Keith Kmett, Ccxp holds Journalism, Visual Communications from Iowa State University.
What skills is Keith Kmett, Ccxp known for?
Keith Kmett, Ccxp is listed with skills including User Experience, Information Architecture, Usability, User Interface Design, Web Design, Seo, User Interface, and User Centered Design.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial