Karen Knapton Email & Phone Number

Brisbane, Queensland, Australia

In this role, I lead and manage two diverse divisions of our organisation. It requires me to manage the Registered Training Organisation (RTO) for Access Community Enterprises, Manage Queensland Community Employment Prorgams under the State Government Skilling Queenslanders for work initiative, manage and lead Commonwealth Employment Programs such as Parents Next and Disability Employment Services. I establish training programs in line with the scope of registration for the RTO and… Show more In this role, I lead and manage two diverse divisions of our organisation. It requires me to manage the Registered Training Organisation (RTO) for Access Community Enterprises, Manage Queensland Community Employment Prorgams under the State Government Skilling Queenslanders for work initiative, manage and lead Commonwealth Employment Programs such as Parents Next and Disability Employment Services. I establish training programs in line with the scope of registration for the RTO and ensure that they are delivered effectively and efficiently and on budget. Develop, implement and manage employment programs that support case workers and clients, this includes ensuring compliance is maintained, our client outcomes are achieved and stakeholder reporting is facilitated on time. The regions I manage currently are South East Queensland as well asFar north Queensland. I am also tasked with expanding operation of each of these programs nationally. Show less

Brisbane, Australia

The primary objective of this position was to meet organisational objectives through the development, implementation and operational and financial management of community, industry and other training programs that meet the needs of employers, industry, trainees and students.Responsibilities· Ensuring that all training operations comply with all relevant organisational policies and procedures, contractual obligations and legislative and regulatory requirements;· Achieving… Show more The primary objective of this position was to meet organisational objectives through the development, implementation and operational and financial management of community, industry and other training programs that meet the needs of employers, industry, trainees and students.Responsibilities· Ensuring that all training operations comply with all relevant organisational policies and procedures, contractual obligations and legislative and regulatory requirements;· Achieving contractual outcomes;· Building relationships with the community and industry by liaising with a range ofpublic, private and community sector organisations;· On-going development of the training business through the identification of community and industry training opportunities and implement appropriate training systems;· Continual improvement the delivery of training and supporting systems;· Implement and monitor the quality training programs, that benefit and meet organisational requirement and ensure that all of the personnel comply with the requirements of the Organisation’s quality system;· Ensure that client satisfaction is the prime focus of the Organisation and that this is transmitted to suppliers of goods and services to the Organisation;· Manage the continuous improvement systems and provide feedback on operational improvements;· Work co-operatively with other staff and business units to achieve organisationalobjectives;· Maintain high standard work practices and ensure integrity, respect and confidentiality. Show less

Brisbane, Queensland, Australia

The primary role of this position is to manage and oversee all day-to-day administrative functions of the Training Division and provide clerical support services to the General Manager Training.Responsibilities- Perform a range of administrative duties that contribute to the functioning of theorganisation, in particular the Training Division and provide administrative supportto the General Manager;- Liaise with and establish relationships with all relevant stakeholders… Show more The primary role of this position is to manage and oversee all day-to-day administrative functions of the Training Division and provide clerical support services to the General Manager Training.Responsibilities- Perform a range of administrative duties that contribute to the functioning of theorganisation, in particular the Training Division and provide administrative supportto the General Manager;- Liaise with and establish relationships with all relevant stakeholders (internal andexternal);- Develop, maintain and continuously improve administrative processes andprocedures that comply with organisation requirements;- Liaise with Corporate division staff in relation to the allocation of income andexpenditure to appropriate cost centres, commencement and completion dates ofnew projects, any variations to contract and or any changes in staff or participantmovements, time sheet variations Show less