Karyna Konyk Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

As a Scrum Master and Project Coordinator, I lead cross-functional teams in delivering high-quality projects on time and within scope. I am responsible for facilitating Scrum ceremonies, removing obstacles, and ensuring seamless communication between all stakeholders. My role also involves coordinating tasks, managing timelines, and aligning team efforts with project goals to ensure successful execution and delivery. I focus on fostering a collaborative team environment, promoting Agile best practices, and driving continuous improvement for optimal project outcomes.

Kyiv City, Ukraine

Conducting daily standups, sprint planning, sprint reviews and retrospectives.Introduced Agile/Scrum principles into a team, improving overall alignment and resulting productivity.Managed project artefacts including JIRA board and backlogs.Worked with product owner to gather feedback and adapt project plans.Maintained high level of motivation and engagement within the team.

Украина, Киев

Assist in planning, organizing projects, preparing and updating project documentation: project plans, progress reports.Assist in assigning tasks to team members and tracking task completion.Maintaining communication with team members, participating in meetings and ensuring effective information sharing.

Lisbon, Portugal

Implementation of Scrum framework:- Managing team transparency (verification of team processes and artefacts: product backlog, sprint backlog, sprint increment, DoD and DoR criteria for requirements, compliance with team rules).- Improving team predictability: implemented estimation in Story Points.- Overall team mentoring and guiding towards Scrum implementation.

Kyiv City, Ukraine

Planned, organized and managed all aspects of retouching projects; created project schedules that reflected scope of work, timelines, and budget.Interacted with clients to understand their requirements and ensure projects were completed to meet those requirements; assigned tasks to the retouching team and ensured that they all worked according to the schedule.Identified any potential problems and made changes to schedules or resources as needed; solved problems, made quick decisions and worked under pressure.

Украина, Киев

Retouched and corrected images, improving color, contrast, brightness, removing defects and imperfections. Applied a variety of retouching techniques, including frequency decomposition, masking and D&B. Adhere to deadlines and priorities, executing multiple projects simultaneously, and ensuring timely and quality work. Possessed advanced skills with graphic editors such as Adobe Photoshop, Lightroom, and other image processing tools.

Украина, Киев

Answered incoming calls and effectively counseled customers on the bank's products and services, ensuring a high level of customer satisfaction. Proactively offered and sold banking products and services such as credit cards, consumer loans and deposits based on customer needs and requests. Handled customer inquiries, resolving problems that arose and directing calls to appropriate departments when necessary. Achieved sales targets (KPI's) and strived to continually increase sales. Participated in regular training and seminars to improve sales skills and deepen knowledge of the bank's products and services.