Karl Randolph

Karl Randolph Email and Phone Number

. @ Manpower Central Illinois
Karl Randolph's Location
Springfield, Illinois, United States, United States
Karl Randolph's Contact Details

Karl Randolph personal email

n/a
About Karl Randolph

Karl Randolph is a . at Manpower Central Illinois. He possess expertise in customer service.

Karl Randolph's Current Company Details
Manpower Central Illinois

Manpower Central Illinois

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Karl Randolph Work Experience Details
  • Manpower Central Illinois
    Office Worker
    Manpower Central Illinois May 2023 - Present
    Springfield, Illinois, United States
    Started with sorting, scanning, uploading and filing outdated documents before I went to handling state Medicaid applications, updating billing and provider information through several computer systems.
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  • Canon Business Process Services
    Mailroom Clerk
    Canon Business Process Services Apr 2022 - Mar 2023
    United States
    ● Tracking mail preferences for several departments.● Sorting and printing several thousands of letters each month across several departments to be sent out.● Prepare certified mail● Log meter reads for all prints and scans performed
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  • Ttec
    Medical Claims Processor
    Ttec Sep 2020 - Aug 2021
    Primarily handle inbound calls to help callers with health insurance members, like online account fixes/maintenance, billing, assist in filing appeals/grievances, quoting benefits and prices based on multiple factors, and more. Adjusting/empowering medical claims and talking to medical facilities and providers.
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  • Ttec
    Customer Service Representative
    Ttec Oct 2019 - Dec 2019
    Phoenix, Arizona Area
    Inbound/outbound callbacks to help customers with countless things,including coordinating equipment orders, phone number changes, andaccount managementTake and schedule payments.Issue account/line credits and handle billing inquiries, and educate onfeatures to prevent issues like data overagesHelp customers find the right plan for their needsProvide troubleshooting for devicesPerform warm and cold transfersEngage customers in friendly conversation to gain a betterunderstanding of their needs/situations.
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  • Resource Plus
    Garden Merchandiser (Seasonal)
    Resource Plus Mar 2019 - Apr 2019
    Phoenix, Arizona Area
    Moving, sorting, organizing, and arranging plants according to care needs, brand, and size in order to maintain a safe, well-stocked, and aesthetically pleasing environment for customers.
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  • Peckham, Inc.
    Appointment Specialist, General Info
    Peckham, Inc. Mar 2017 - Nov 2018
    Assisting callers regarding passport application requirements, agencies, appointments, etc. with a polite, professional demeanor. Perform warm and cold transfers to other departments and provided referrals to other Department of State branches. Analyze and relay data to provide best answers for both applicant and non-applicant callers. Listen to customer concerns and complaints, taking appropriate action based on priority and validity.
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  • Peckham, Inc.
    General Information Csr
    Peckham, Inc. Dec 2013 - Jun 2015
    Assisting callers regarding passport application requirements, agencies, appointments, etc. with a polite, professional demeanor. Perform warm and cold transfers to other departments and provided referrals to other Department of State branches. Analyze and relay data to provide best answers for both applicant and non-applicant callers. Listen to customer concerns and complaints, taking appropriate action based on priority and validity.
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  • Arizona Humane Society
    Cat Adoptions Volunteer
    Arizona Humane Society May 2010 - Aug 2011
    Exercise and groom animals. Assist clients with adoptions. Organizing, maintaining, and disinfecting animal quarters and equipment. Notifying supervisors and veterinarians of sickness or injuries.
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Karl Randolph Skills

Customer Service

Karl Randolph Education Details

Frequently Asked Questions about Karl Randolph

What company does Karl Randolph work for?

Karl Randolph works for Manpower Central Illinois

What is Karl Randolph's role at the current company?

Karl Randolph's current role is ..

What is Karl Randolph's email address?

Karl Randolph's email address is rk****@****ttec.nl

What schools did Karl Randolph attend?

Karl Randolph attended Paradise Valley Community College, Ombudsman - Charter Northwest.

What skills is Karl Randolph known for?

Karl Randolph has skills like Customer Service.

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