Kathy Kriner

Kathy Kriner Email and Phone Number

Vice President of Account Management at Equian (Retired) @ Equian
indianapolis, indiana, united states
Kathy Kriner's Location
Littleton, Colorado, United States, United States
Kathy Kriner's Contact Details
About Kathy Kriner

Seasoned leader of account management, client services, and marketing departments in healthcare claims review, financial services, marketing, publishing and non-profits organizations. Well development skills in building strategic customer relationship, delivering on sales revenue targets, executive level presentations, establishing appropriate organizational structure and performance management guidelines to best serve the most demanding clients.Specialties: Sales and operations management of strategic and national, accounts, hiring and mentoring management talent, goal setting and delivery, client services, program administration, team building, performance management, defining key performance indicators.

Kathy Kriner's Current Company Details
Equian

Equian

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Vice President of Account Management at Equian (Retired)
indianapolis, indiana, united states
Website:
equian.com
Employees:
670
Kathy Kriner Work Experience Details
  • Equian
    Vice President Of Account Management
    Equian Sep 2013 - Present
    Greater Denver Area
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  • The Assist Group
    Director Of Account Management
    The Assist Group Nov 2011 - Present
    Greater Denver Area
    Developed account management organization for national leader in high-dollar hospital bill review and neonatal consulting services.• Team stabilized key client relationships resulting in volume growth and contract renewals. • Created implementations manager position to improve client on-boarding experience from technical, product awareness and process engagement perspectives.• Lead effort to improve suite of client reports by addressing data integrity and report structure deficiencies.• Developed account management structure and tools including product training, account planning, executive champion program and quarterly business reviews.
  • Western Union
    Director, Global Customer Care Delivery
    Western Union Sep 2010 - 2011
    Responsible for internal, vendor and agent customer service contact center readiness for emerging products including mobile, direct to bank and account based money transfer offerings.• Project management• Creation of contact center job aids and training presentations • Continuous process improvements and opportunity identification
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  • Museum Store Association
    Education And Membership
    Museum Store Association Dec 2008 - Sep 2010
    Developed association’s educational programs including national events and application of knowledge standards assessments. Responsible for membership acquisition and retention marketing as well as sponsorship sales. Facilitated committee and volunteer activities surrounding program development and execution.Staff development and relationship building across departments.
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  • Visa Inc.
    Vice President, Account Management
    Visa Inc. 2003 - 2008
    Oversight of remote and local account management teams specializing in third-party credit and debit transaction processors and leading regional financial institutions.
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  • The Hibbert Group
    Vice President
    The Hibbert Group 1996 - 2001
    Oversight of account management team including revenue delivery from existing accounts. Oversight and restructuring of program administration department to better focus on strategic accounts.
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  • Wireless Telecom Inc
    Director Of Marketing
    Wireless Telecom Inc 1994 - 1996
    Created educational event series and marketing collateral to introduce new data communications technology to reseller community.
  • Cardiff Publishing Company
    Vice President/Group Publisher
    Cardiff Publishing Company 1980 - 1993
    Trade magazine publisher and trade show organizer specializing in communications, cable and healthcare.

Kathy Kriner Skills

Account Management Leadership Strategy Management Crm Strategic Planning Business Development Team Building Project Management Sales Operations Marketing Process Improvement Program Management Vendor Management Strategic Partnerships Financial Services Sales Operations Management Cross Functional Team Leadership Marketing Communications Customer Service Business Strategy Team Leadership Salesforce.com Consulting Coaching Performance Management Healthcare New Business Development Training Mobile Devices Product Management Marketing Strategy Customer Satisfaction Contract Negotiation Start Ups Sales Management Telecommunications Business Analysis Business Process Improvement Call Centers Relationship Management Saas Client Services Team Management

Kathy Kriner Education Details

Frequently Asked Questions about Kathy Kriner

What company does Kathy Kriner work for?

Kathy Kriner works for Equian

What is Kathy Kriner's role at the current company?

Kathy Kriner's current role is Vice President of Account Management at Equian (Retired).

What is Kathy Kriner's email address?

Kathy Kriner's email address is kk****@****ast.net

What is Kathy Kriner's direct phone number?

Kathy Kriner's direct phone number is +130350*****

What schools did Kathy Kriner attend?

Kathy Kriner attended University Of Colorado Boulder.

What are some of Kathy Kriner's interests?

Kathy Kriner has interest in Hiking, Horseback Riding, Reading.

What skills is Kathy Kriner known for?

Kathy Kriner has skills like Account Management, Leadership, Strategy, Management, Crm, Strategic Planning, Business Development, Team Building, Project Management, Sales Operations, Marketing, Process Improvement.

Who are Kathy Kriner's colleagues?

Kathy Kriner's colleagues are Jennifer Huneke, Jason Romano, Jane Betz Helms, Ashley Neukam, Mary Hanahan, Tiffany Chesher, Shelby Houston.

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