Kaitlyn Spinney Email & Phone Number

Charlottesville, Va, Us

Working with the Design and Construction team on the TR Presidential Library set to open July 4, 2026.

Leads special projects as assigned and provides leadership for project strategies such as risk management, project planning, diagnostic reporting and evaluation, internal and external project communication, and project documentation.

- Designed the event strategy for the organization after attending listening sessions to learn what current staff are doing and experiencing as they plan events- Currently: reviewing architect planning documents and plans for the proposed event space and providing recommendations

Boston, Ma, Us

- Managing and leading team members to achieve goals, assessing resource needs, sourcing and managing project-based contractors, etc.- Regularly analyzing business systems and processes, recommending changes as needed, and implementing said changes- Integrating all major operating functions of the business.- Partnering with the president to execute the business plan and achieve growth and revenue objectives- Ensuring thorough communication throughout the organization.- Taking on new projects, asking the right questions to understand the objectives and the parameters, creating plans to execute the projects (including assessments of needed additional resources), and implementing these plans. Projects include new site/product launches, program management, new revenue streams, website launches and updates, etc.- Creating and automating (where possible) systems for the day-to-day activities of the business with the aim of simplifying and streamlining efforts.- Tracking key metrics for business activities to measure the effectiveness of efforts and the growth of channels, and to give us guidance for moving forward.- Leading and managing the customer service department, ensuring both adequate coverage and customer satisfaction.

I write a regular blog about how to work remotely - full-time, freelance, side gig. Whether you want to be your own boss or work from home for someone else, I gather tried and true resources into one place.

Colorado Springs, Co, Us

- Reviews all resumes and job applications- Conducts phone screening interviews for candidates- Actively searches and recruits for open positions

Colorado Springs, Co, Us

Directly responsible for hiring new technical account managers in the sales departmentAssisted with hiring in other areas of the businessProvided operational support to every department to improve overall efficiency Created new onboarding process and training program for sales departmentCreated new manufacturer representative program Evaluated the success of sales team members monthlyPartnered with the Sales Manager to provide resources and training for the entire sales teamManaged and oversaw all branding effortsResearched, selected, and managed all conferences, tradeshows, and exposInitiated process improvement throughout the organizationMarketing and business development with the direct goal of increasing sales

Los Angeles, California, Us

Grand Forks, North Dakota, Us

Grand Forks, North Dakota, Us

Sells and markets event space to local and national groups in the 160,000 sq ft convention center and stadium to drive economic impact to the Greater Grand Forks community.Tells the story of the facility to potential clients with rebranded marketing materials and to stakeholders through annual reports, presentations, and economic impact studies.Oversees digital marketing at the facility through the use of the website, social media, outdoor marquees, and more. Have worked in every position in the facility to better understand areas of efficiency and how my event bookings affect every role and department. Ungerboeck administrator for the entire venue. Presented at the 2019 Ungerboeck Conference as a panelist. Certified by Ungerboeck in both Sales and Operation.Collaborates daily with 6 other departments to creatively problem solve and plan over 400 events annually. Utilizes Daktronics' Venus Software for digital signage.In 2018, the sales team increased the number of events by 101, to 427 events, and revenue was significantly over the annual goal. This helped Alerus Center win Spectra's Venue of the Year in 2018. Increased sales in 2019 to 471.In 2019, rebranded all of the conference center marketing materials; to include: brand guidelines, schematics, maps, proposals, food guide, AV guide, signage, and more.In 2020, merged two events (Camper Show and Gun Show) so they shared the 100,000 sq ft arena floor while hostings 2 separate events. Attendance increased 30%, concession sales increased signifcantly, and both events plan to continue their partnership in the future. This also opened a weekend in the busiest month of the year in the ballrooms to be sold to increase revenue.Worked the ND Department of Commerce to create COVID-19 event guidelines that were realistic and safe for patrons. Alerus Center hosted over 260 events in a pandemic (total of 323 events sold throughout the year), and following these guidelines had 0 close contacts.

For over 6 years, I worked as a freelance contractor for a variety of companies. Contract work spanned multiple departments and industries including: sales, marketing, technical support, administrative support, and business development. Clients:PeopleKeys (2012-2017): Managed and implemented all marketing efforts. Led a team of copywriters and IT professionals. Marketing focused on analytics and data-driven results. Worked closely with sales, technology, designers, content writers, customer service, and product development to create the best customer experience.Cole & Scott (2011-2014): Managed the customer experience from beginning to end for a smartphone app used by private country clubs. Executed lead generation, the selling process, and follow-on customer service.Additional Small Business Clients: Colorado Rapids U-20 Women’s Team, Present Futures Group, Jayalila Retreats, Conrad Basics, NEXT Step Coaching, FAX Partnership, Infuser Water Bottles, Rolling Vet, Majestic Hospitality Group, Shop Real Style, and Symmetry Consulting.

Boardman, Ohio, Us

In charge of creation, implementation, management, and analytics on social media (Facebook, Twitter, Pinterest, and LinkedIn specifically)Marketing focused on analytics and data-driven resultsWorked closely with sales, technology, customer service and product development departmentsIn charge of managing two e-commerce stores, which generate large portion of sales to companyAssisted with product launchesManaged two weekly blogs, with SEO and graphically designed imagesCreated and designed monthly newslettersCreated, designed, and sent e-blasts to segmented, targeted listsMedia buying for both online and print adsDesigned both online and print adsManaged CRM for entire company and all departmentsWrote and built marketing plansImplemented and managed marketing plansMarketing strategyPublished press releases (both domestically and internationally)Managed marketing budget and budget reportingProvided monthly reporting and attends update meetings with supervisor and CEOManaged two content writers

Aurora, Colorado, Us

Provided demonstrations and marketing materials to potential clientsCold called to general managers of private country clubsBuilt each customized smartphone app to the specifications of the clientProvided technical support to members and club staffTrained club staff on how to use the content management system (CMS)

Pineville, Nc, Us

Responsible for daily operations, bookkeeping, as well as technology purchasing and management. Launched and managed the customer relationship management (CRM) system. Improved and managed marketing efforts to include website, television commercials, events, promotions, campaigns, and social networking. Created a store front for customers, and sourced all products. Brought accounts receivable up to date by collecting over $20,000 in bad debts in 6 weeks.

Our team assembled and installed mission critical processing and storage systems for the National Threat Operations Center (NTOC) at Fort Mead for the National Security Administration (NSA). Responsibilities included inventory management, maximizing efficiency, and facilitating communication between teams.

Worked on fundraising activitiesPlanned and attended networking eventsManaged relationships with senior membersPlanned and managed travel arraignments to multiple conferences across the United States for up to 8 people at one time

Providence, Rhode Island, Us

Ordered textbooks for resource centerResearched the latest disability services softwareAssisted disability services coordinatorManaged 25 student workers and tutorsCreated programming for training for student workers and tutorsAssisted the Director of Center for Academic Support with projectsOffered student "customer" service

Providence, Rhode Island, Us

Assisted incoming 450 first year students with the transition to collegeWorked as an administrative assistant in the Student Affairs Office 40 or more hours per week

Completed an eleven week externship of the 80 room hotel and worked in every department; including front desk operations, concierge, room service, housekeeping, sales & marketing, and management positions. Also, learned how to use front desk computer software, as well as, sales & marketing software.

Worked with Missouri CVB, state government, 115 cyclists and major media to communicate with one another, make travel plans for cyclists and executives, maintained FTP site, and completed visitor's guide; all to help the Tour of Missouri to run smoothly Completed four graphic art pieces for the World Cyber Games and print 1500 copies

Maintained the building and gardening for a 8 room and 1 suite bed and breakfastCleaned all rooms, common areas, kitchen, and back of house to keep high sanitation Cooked, served, and cleaned up after breakfast for 8-12 guests on averageHelped guests find transportation and entertainment across city and state

Assisted head photographer in portrait sessions.Edited photos.Created video slideshows, set to music. Assisted in creating final product (matting, framing, etc.)

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Marketing

Bachelor Of Science - Bs, Hotel Management

Diploma, High School