* Collaborate with product, engineering, design, and customer success to mature a multi-modal communication platform featuring data-integration APIs, conversational AI & human-agent ML teaming software. * Work closely with the Product Director on product strategy, then translate that into features and requirements based on business impact, customer needs, and technical feasibility.* Collaborate with Engineering, AI/ML Engineering, QA, Design, and other Product Managers on the scoping and implementation of new features.* Work with internal stakeholders and domain experts on product rollouts and communication. * Approach each day consistently and professionally, focusing on output vs outcomes.

Senior Product Manager for Revenue Cycle Management solutionsConceptualized the initial product vision for the integrated organization, creating an advanced analytics offering focused on the RCM back office billing specialist and denial prevention teams.• Transformed user-focused product strategies into roadmaps, and further translated those roadmaps into detailed requirements for agile teams to develop.• Led cross-functional teams of data science, engineering, operational, marketing, and strategy stakeholders through business frameworks to plan a cohesive product suite.• Directed user research and user event tracking to ensure features solve true problems efficiently through data-informed decisions.• Supervised data science and machine learning investigations focused on high-impact user scenarios and validated algorithm results to improve predictive analyses.

* Led Mobile & Portal product development teams through feature development and release, enabling patients to utilize verifiable credentials for medical records.* Worked directly with a community organization to verify the COVID vaccination status of their event attendees. Gathered product and SLA requirements, led the engineering team in creating a portal experience based on those requirements, and worked with internal support on a triage and reporting process. * Product Owner for a back-office revenue cycle management analytic application. Prioritized the backlog and created a roadmap based on business goals, market strategies, and user feedback. Defined sprint goals realized in monthly product releases.

Product manager focused on growth and retention priorities for a new-to-the-US digital-first healthcare provider.* Focused product priorities for a 6-person engineering team, leading through the initial US launch. * Created and delivered on the account creation product roadmap, aligning conversion and usability goals, taking the MVP product offering to a market-ready product. * Determined requirements for integrating with partner data sets for seamless account access.

Provided contract support to the product and development teams through scrum master and product management tasks.

CareStarter is a mobile technology platform company committed to revolutionizing the diagnosis experience for patients, caregivers and families. The technology aims to alleviate the fear, desperation and doubt that come with the diagnosis of a chronic medical condition and help families with 360° of care to make sure all of a patient's needs are being met.Served as the voice of the customer, product owner and team leader responsible for both short and long-term product strategy and roadmap. Keywords: Requirements Definition | User Stories | Customer Support | Team Leadership | Mobile/Online

FlashCards by Me is an educational iOS app to build speech and language skills in visual learners. It is a way to use personal, meaningful images to build relevant vocabulary.Keywords: Product Creation | Entrepreneurship | Mobile | Education

Trained engineers on relationship-based business development and sales, utilizing the Wilson Learning Counselor Sales Person curriculum. Provided instruction through courses as well as individual coaching.Keywords: Facilitation | Training | Presentation | Coaching

An internal marketing and business development consultant to technical managers. Responsibilities include preparing and implementing customer-focused marketing & sales strategies, communication plans, and marketing collateral to strategically position programs. Promoted from Partnership Development Specialist• Develops concepts and communicates best practices to ensure delivery of intended, strategic outcomes. • Mentors new employees and junior staff on marketing strategies and customer interactions.• Guides strategic planning of cross-lab initiatives. • Product Manager for Networked Sensing Capabilities • Delivers program presentations and executive briefings in both external and internal interactions.Keywords: Team Leader | Strategic Planning | Budgeting | Mentor | Business Planning | Business Development | Marketing | Technology Roadmap | Presentation

What started as a lead generation idea for one Washington residential real estate agent grew into a successful lead generation tool and contact management system.Hired as a business analyst to help with pricing and special projects, and was promoted to create a product management discipline to lead the company through rapid product growth. • Identified and analyzed customer requirements to create product features and functionality. • Owned high-level product schedules, internal training and external communications. • Designed and implemented pricing system, doubling the average price per unit in select markets. • Prepared company’s first annual budget. Educated managers on budgeting process.Keywords: Innovation | Ideation | SaaS | Requirements Documentation | Agile Product Planning | Product Roadmap | Backlog Planning | Mock-Up | Testing | Training | Communication | Pricing | Budgeting

Analyzed competitive intelligence to understand commercial real estate market trends.Created company expansion plan by identifying growth market indicators and customer targets.Keywords: Market Analysis | Competitive Analysis

Marketing Analyst• Developed business cases to justify funding for new product development.• Researched industry, geographic and technology implications and analyzed revenue and cost potential. Financial Analyst• Managed financial opportunities, exposures, budgets, and forecasts totaling $100+ million. • Contributions Coordinator responsible for allocating $100,000 to charities.Keywords: Business Strategy | Financial Planning | Financial Analysis | Market Analysis