General Manager of busy independent restaurant and bar in Harvard Square. Duties include oversight of every aspect of the business from staffing, training, menu creation, advertising, financial management, accounts payable, facilities maintenance, social media management, event planning, product management, inventory control, quality control. Restaurant has a staff of 30+ front of house and kitchen employees, annual revenue of $1.8 MMy position requires me to exemplify the spirit of hospitality to my guests, my staff and the community at large. I am capable of being friendly and nurturing and at the same time enforce rules and procedures, and be tough with my staff or vendors to protect the viability of my business. Running a retail business gives me a chance to use my technical skills in a variety of ways from fixing plumbing to data management and analysis to POS software implementation and configuration. Operating a restaurant that has been in business for over 45 years in a diverse and eclectic city center like Harvard Square requires me to have excellent brand management and marketing skills, a deep understanding of how to communicate with as well as how to listen to the public to ensure our products are relevant and our brand is recognized and respected. It has been truly enjoyable to be involved in a fast-paced industry at an establishment that allows me to see my product enjoy a large and enthusiastic audience on a nightly basis. I’m rewarded by the enjoyment and loyalty of our guests, and the pride my staff take in their work and their workplace.