Keerthi Kumar Email & Phone Number

Business model transformation and services globalization advisor with over 16 years of experience in management consulting and research focused on strategy and operations. Carries hands-on experience in large transformation initiatives and outsourcing/offshoring of services and has authored research reports and articles on related topics. Carries enormous experience in emerging markets such as Latin America, Africa and India in addition to developed markets.Keerthi's area of focus is:(a) Enterprise-wide transformations in business models and service delivery models (b) Global Business Services (GBS) / Global In-house Centers (GICs) / Shared Services Centers (SSC): Strategy & feasibility evaluation, target operating model design, location strategy and assessment, detailed design, build, transition, stabilization, governance and maturity assessment. (c) globalization/outsourcing lifecycle: globalization portfolio strategy development, sourcing and vendor strategy, engagement model design, negotiations and contracting, vendor termination, outsourcing cost optimization, and transition and steady state governance. He has led engagement teams that advised the Fortune 500 and Global 2000 corporations on various aspects of transformation across the U.S., Latin America, Africa, Europe and Asia Pacific.Keerthi carries advisory experience in ITO, BPO, and KPO services and has worked with clients in the demand side or buy side (outsourcers of services) and supply side market (shared services and service providers)Keerthi also carries a start-up venture experience where he was instrumental in setting up the India operations for Quint Wellington Redwood, a Dutch Services Management consulting firmSpecialties: Transformation, program management, GBS / GIC / SSC end to end implementation and optimization, robotics process automation and innovation in service delivery models, outsourcing.

Listed skills include Global Sourcing, Location Strategy, Operations And Strategy, Outsourcing Advisory, and 25 others.

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  Partner

  Deloitte India

  Bengaluru, Ka, In