Ksenia K. Email & Phone Number

Russia

Strategic development of educational products in brand marketing.• Designed and redesigned educational programs from scratch.• Formed candidate profiles, skillsets, and skill assessments.• Developed educational materials • Conducted market, job, and competitor research.• Analyzed data and worked on metrics for continuous improvement.

Led training projects focused on soft skills, digital literacy, and career guidance for specific target audiences (age 55+, people with disabilities, etc.).• Recruited and onboarded team members.• Developed competency maps and KPI systems.• Designed and launched training and professional development programs and conferences.• Created and managed the training portal.• Managed the education of trainers and mentors.• Participated in conferences, webinars, and workshops.

Work on corporate training initiatives across diverse industries, from supporting roles to team leadership.• Industries: FinTech, EdTech, film, real estate, forestry, healthcare, oil & gas, NGOs, logistics, marketing, and consumer services.• Focused on a wide range of topics, including onboarding, soft skills, cybersecurity, customer service, HR, personnel management, ESG, AI & machine learning, and technical skills.

Лимасол, Кипр

Building a corporate learning system tailored to business needs.Covered the full training cycle: onboarding, adaptation, product-specific training, development, and business process optimization.

Санкт-Петербург, Санкт-Петербург, Россия

Designed and managed offline and online learning programs. Redesigned onboarding process of the customer support department.

Course, Marketing/Marketing Management, General

Specialist, Linguistics

Bachelor'S Degree, Conflict Management (Social-Labour Relations)