Klaarika Kahu Email and Phone Number
Klaarika Kahu is a Customer Experience Manager at Mentimeter. They possess expertise in sales, communication, data analysis, international relations, teamwork and 9 more skills. They is proficient in Russian, Swedish and English.
Mentimeter
View- Website:
- mentimeter.com
- Employees:
- 117
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Customer Experience ManagerMentimeter Jun 2023 - PresentPart of Sales Operations. Driving cross-departmental projects to enhance commercial customer experience. Collecting and providing enterprise customer/commercial insights for product roadmap planning and feature releases. -
Senior Relationship ManagerMentimeter Jan 2019 - Jun 2023Stockholm, SwedenBuilding and developing commercial relationships with our enterprise customers. Working globally with all industries and sharing expertise in how to enable Mentimeter organisation-wide. -
Sales ManagerMentimeter Jan 2020 - Jun 2020Stockholm, SwedenSales Manager EuropeTeam Lead for a quota carrying team focused on Europe and LATAM region -
Customer Success ManagerMentimeter Jun 2018 - Jan 2019Stockholm, SwedenAs a customer success manager at Mentimeter, I am taking care of more than 90 of our enterprise customers around the world, making them get the fullest value out of Mentimeter. Helping the customers drive engagement throughout their work, taking care of our ongoing partnerships and helping them expand globally. Also providing our customers with statistical overviews, QBRs and helping them plan and make successful decision all throughout or work together. -
Sales Development RepresentativeMentimeter Aug 2017 - Jul 2018Being the first SDR at Mentimeter, my responsibilities were to support our Head of Sales in starting to drive processes for generating new leads. Most of the work focus was on handling inbound leads and analyzing our own data to reach to new customers. Also carried ownership of K12 customers based all over the world.Mentimeter is the world's most popular web-based audience interaction tool. Our software helps you create engaging and interactive presentations for your meetings, events… Show more Being the first SDR at Mentimeter, my responsibilities were to support our Head of Sales in starting to drive processes for generating new leads. Most of the work focus was on handling inbound leads and analyzing our own data to reach to new customers. Also carried ownership of K12 customers based all over the world.Mentimeter is the world's most popular web-based audience interaction tool. Our software helps you create engaging and interactive presentations for your meetings, events, conferences or classrooms to keep up the energy, increase transparency and make everyone's voice heard.With 8 million users, customers in 52 countries and a growth of +10 % MoM, we are helping our users to create innovative ways of making every member of their audience heard whilst having fun! Show less -
Travel/Payroll AnalystAditro Sep 2015 - Jul 2017EstoniaAwarded with an Employee of the year 2016 titelAditro provides cloud-based HR & Financial Admin for businesses world-wide.As an analyst I was responsible of taking care of financial analysis of customers in Sweden and Denmark. Among others I was the analyst and contact point for customers such as Getinge, Manpower, Coor and Telia. Main tasks were providing financial overviews of performance and income at the end of contracts to the customers and their employees for… Show more Awarded with an Employee of the year 2016 titelAditro provides cloud-based HR & Financial Admin for businesses world-wide.As an analyst I was responsible of taking care of financial analysis of customers in Sweden and Denmark. Among others I was the analyst and contact point for customers such as Getinge, Manpower, Coor and Telia. Main tasks were providing financial overviews of performance and income at the end of contracts to the customers and their employees for evaluation and administrative/tax reasons. Furthermore, inserting and taking care of customers travel claims and business expenses to be in accordance with the law of their country.In addition, I was the contact point between the company and tax agencies as well as labor and trade unions. Show less -
Customer ServiceRahvusooper Estonia / Estonian National Opera Apr 2013 - Nov 2015Worked in Customer Service during 6 months in 2013 as well as 6 months during 2015 next to my studies. The job included both floor management (ticket check, customer welcoming, wardrobe, flower service, stage assistant etc) as well as work in the cafe and bar depending on the event. -
Telemarketing ConsultantBaltic Touch Ou 2013 - 2015EstoniaWorked on 3 different projects with target markets in Scandinavia.Conference project for Denmark - collected and reached out to applicable contacts mainly in Denmark and Norway to promote and invite participants; created a pipeline for future conferences.Sales project to Sweden - handled cold-lists to promote and direct sell to potentials in Sweden; qualifying prospects; prepared sales procedures; prepared sales materialsSales project manager to Estonian market - prepared sales… Show more Worked on 3 different projects with target markets in Scandinavia.Conference project for Denmark - collected and reached out to applicable contacts mainly in Denmark and Norway to promote and invite participants; created a pipeline for future conferences.Sales project to Sweden - handled cold-lists to promote and direct sell to potentials in Sweden; qualifying prospects; prepared sales procedures; prepared sales materialsSales project manager to Estonian market - prepared sales materials and strategies for starting project; onboarded and coached new sales talents; handled cold-lists to promote and direct sell to potentials in Sweden; qualifying prospects; prepared sales procedures; prepared sales materials Show less
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Sales AssistantPõldma Trading Ltd 2013 - 2014EstoniaDuring my time in Põldma Trading Ltd I was in charge of sales process and sales administration in several retail shops including Guess, Diesel, Pepe Jeans and Denim Dream. My tasks included taking care that all stores have their goods in correct locations, locating and placing new collections, moving goods between different locations within the Baltics as well as taking care of B2C sales.
Klaarika Kahu Skills
Frequently Asked Questions about Klaarika Kahu
What company does Klaarika Kahu work for?
Klaarika Kahu works for Mentimeter
What is Klaarika Kahu's role at the current company?
Klaarika Kahu's current role is Customer Experience Manager.
What skills is Klaarika Kahu known for?
Klaarika Kahu has skills like Sales, Communication, Data Analysis, International Relations, Teamwork, Customer Success, Relationship Building, Business Relationship Management, Microsoft Office, Documentation, Customer Service, Innovation Development.
Who are Klaarika Kahu's colleagues?
Klaarika Kahu's colleagues are Rithreaksa Khourn, Julia Arvidsson, Daniel O Driscoll, Lisa Wetter, Matilda Zimmerman, Aleksandra Vasileva, Dmitriy Yasinskiy.
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