Leading the development, support and maintenance of internal and external digital properties for Okanagan College (OC).Key responsibilities:🌟 OC's Digital Expert: Enhancing digital presence, User Interface (UI), User Experience (UX) and Accessibility (a11y) for students, employees, and the public.🖥️ Content Management: Coordinating content updates, collaborating with OC departments, and ensuring accurate and approved content publication.🎨 Web Design: Leading the design and delivery of modern and scalable User Interfaces (UI).🔧 Technical Functionality: Collaborating with IT Services in order to enhance website functionality, integrate new systems and software.♿ Accessibility Champion: Leading initiatives to improve accessibility across websites, apps, and digital properties, to align with WCAG standards and relevant legislation.🎯 Strategic Planning: Supporting multi-year project planning to enhance OC's digital presence, focusing on User Experience (UX) and Accessibility (a11y).📊 Analytics Expertise: Tracking, reviewing, and analyzing web analytics results, providing insights and recommendations for User Experience (UX), Search Engine Optimization (SEO), Social Media Marketing (SMM) and digital marketing improvements.📚 Policy and Training: Developing and implementing standard operating procedures (SOPs), policies, and guidelines.👥 Collaborative Leadership: Participating in strategic planning, business analysis, and various committees contributing to digital needs analysis.

Designing and developing modern, responsive, accessible, user-friendly, scalable, maintainable, and future-proof applications.Key responsibilities:• Developing scalable, maintainable, secure, and performant code• Designing accessible, effective, and modern UX and UI deliverables• Managing and configuring servers and various hosting environments• Managing server and website security• Managing development team• Project management• Developing internal procedures, guidelines, and workflows• Implementing automation systems for both internal procedures and client solutions

Co-created an online grocery shopping platform for independent IGA Supermarkets.Key responsibilities:• Leading a cross-functional team of developers and designers using Scrum methodology to deliver bi-weekly sprints and meet project milestones• Implementing seamless integration with various 3rd-party in-store POS systems to facilitate automatic product syncing regardless of POS vendor• Implementing a complementary product registry application for fully autonomous product data and image matching based on existing product barcodes, eliminating all manual product data handling• Managing development team, staff recruitment, and training• Developing internal procedures, guidelines, and workflows

Implementing an internal staff portal within an Information Management Unit (IMU) using SharePoint.Key responsibilities:• Planning and implementing an internal staff portal using SharePoint• Designing SharePoint tailored sites, tools, and workflows for each IMU team• Creating intricate InfoPath + SharePoint solutions to enhance cross-teamcommunication, workflows, data collection, and reporting• Gathering and analysing site requirements and content• Managing, prioritizing, and delegating project tasks• Developing procedures and training materials

• Diagnosing and resolving complex hardware and software issues• Providing personalized and attentive customer service• Effectively communicating technical information in a clear and understandablemanner, ensuring customers feel informed and confident in the solutions provided• Managing customer accounts and maintaining accurate repair records• Collaborating with colleagues and cross-functional teams• Training new team members

Involved in the development of a new portable handheld ordering application for catering businesses as a part of the Industry Affiliates Program at Griffith University.Key responsibilities:• Developing new features as a part of a larger team using Agile Scrum methodology• Writing unit tests and debugging existing code• Writing documentation

• Installing, configuring, and maintaining facial recognition systems for various venues across Australia• Planning, building, configuring, and securing servers and diverse network equipment tailored to the scope of the video surveillance network• Providing support for in-house IT equipment and overseeing the office network• Conducting software training and demonstrations during industry events• Providing off-site and on-site support• Developing and maintaining the company website• Managing partnerships and clients from the USA, Russia, and Australia