- Reduced average query execution time by 89%, enhancing system performance and user experience.- Through strategic efforts, we have decreased the data lake's footprint by 87%, significantly improving efficiency- Enhanced system performance, ensuring 99% of queries were answered within 30 seconds, compared to 81% with the older system- Develop and maintain ETL processes for loading data from multiple sources into data warehouses- Design and develop data pipelines for streaming data from sources to data warehouses- Develop and maintain data quality processes for data validation, cleansing, and transformation- Develop and maintain scripts for automating data processing and data integration tasks- Monitor and optimize data warehouse performance and scalability- Collaborate with stackeholders to understand data requirements and develop data solutions- Analyze and troubleshoot data issues and provide technical support for data-related tasks- Research and evaluate new technologies and tools for data engineering- Develop and maintain documentation for data engineering processes and procedures

- Design and develop data models for data warehouses, data marts, and other data repositories- Develop and maintain ETL processes for loading data from multiple sources into data warehouses- Design and develop data pipelines for streaming data from sources to data warehouses- Develop and maintain data quality processes for data validation, cleansing, and transformation- Develop and maintain scripts for automating data processing and data integration tasks- Monitor and optimize data warehouse performance and scalability- Collaborate with stackeholders to understand data requirements and develop data solutions- Analyze and troubleshoot data issues and provide technical support for data-related tasks- Research and evaluate new technologies and tools for data engineering- Develop and maintain documentation for data engineering processes and procedures

- Implementing CTI or Omnichannel solution for operational needes- Developing reports and custom interfaces in .Net and T-SQL- Tuning database performance- Demostrate solution by documenting, workflows, diagrams, code commets and writing clear code- Recomend changes in policies and procedures due to system analysis, and data reports- Protect operations by keeping informaton confidential- Improving procedure follow by the team - Accomplish engineering and organization mission by completing related projects as needed- Provide leadership, guidance, training and development to the team on the usage company software and systems.- Prompt the team toward innovations, independence in problem troubleshooting, solving and professional growth- Continuous guidance and collaboration with the organisation’s teams.- Analyze business process and identifying automation opportunities and assess automation feasibility- Analyzing, understanding and documenting the business processes in detail where required.- Develop AS-IS and TO-BE process flows.- Identifying and communicating the technical infrastructure requirements to deploy automation solutions- Configuring new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand using UiPath.- Creating and maintaining solution documentation.- Problem solving issues that arise in day to day running of Client's RPA processes and internal processes and providing timely responses and solutions as required.- Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.- Creating and documenting test procedures and scenarios for the pre-UAT phases

- Create and manage new/exsisting CTI Campaings (inbound and outbound mode) usinng oraganisations software accordingly with the customers requests.- Design/ maintain/optimize scripts- Develop reports and tools for data analyses, necessary for the Work Force Management Area and Operations- Troubleshoot- Design T-SQL Procedures for automated jobs, views, functions- Manipulate and retrieve data from MS SQL Server- Programming in Visual Basic for Excel macros

- Serve as the first contact with operation staff who need technical assistance- Troubleshoot, diagnose, and resolve technical hardware and/or software issues- Redirect unresolved issues to the next level of support personnel- Keep record of problems and their resolution - Suggest improvements on procedures- Keep inventory of all equipment, software, and license users.- Install, configure, and upgrade PC software.- Installing and configuring VOIP Software Applications and Hardware Equipment’s

- Study design briefs and determine requirements- Schedule projects and define budget constraints- Conceptualize visuals based on requirements- Prepare rough drafts and present ideas- Develop illustrations, logos and other designs using software- Use the appropriate colors and layouts for each graphic- Work with copywriters and creative director to produce final design- Test graphics across various media- Amend designs after feedback- Ensure final graphics and layouts are visually appealing and on-brand

- Communicating with clients to set up a time and place for a photoshoot- Maintaining and managing photography equipment- Managing photography sessions- Analyze and plan the composition of photographs- Use various photographic techniques and lighting equipment- Capture subjects in professional-quality photographs- Enhance the subject’s appearance with natural or artificial light- Use photo-enhancing software- Digital retouch- Maintain a digital portfolio to demonstrate work- Archive and manage imagery