Market and sell services to purchasing agents, designers, and marketing managers throughout Boston and Southeastern MA territory. Maintain and expand existing accounts and develop new business through extensive market research, telemarketing, cold calls, direct mail, networking, and referrals. Provide consultative solutions and exceptional service to clients achieving a high level of customer satisfaction. •Perform contract reviews to ensure compliance with customer… Show more Market and sell services to purchasing agents, designers, and marketing managers throughout Boston and Southeastern MA territory. Maintain and expand existing accounts and develop new business through extensive market research, telemarketing, cold calls, direct mail, networking, and referrals. Provide consultative solutions and exceptional service to clients achieving a high level of customer satisfaction. •Perform contract reviews to ensure compliance with customer specifications. •Research and resolve discrepancies in information to ensure efficient job processes. •Generate approved change orders and communicate to clients, planning department and production team in timely manner. •Estimate and negotiate pricing, coordinate customer technical specifications, and oversee job order creation. Meet with clients to determine most cost efficient and effective methods of producing complex jobs. Research and recommend cost-saving solutions to clients. Show less

Identified target markets, initiated contact with prospects, developed proposals, and forged major account relationships. Developed and implemented tactical sales strategies to expand market penetration and capture growth opportunities. Consistently exceeded sales goals for seven consecutive years of tenure.•Increased sales and profitability of Vose Swain’s largest account by 30% after implementing and developing an order and fulfillment system that exceeded the needs of the client… Show more Identified target markets, initiated contact with prospects, developed proposals, and forged major account relationships. Developed and implemented tactical sales strategies to expand market penetration and capture growth opportunities. Consistently exceeded sales goals for seven consecutive years of tenure.•Increased sales and profitability of Vose Swain’s largest account by 30% after implementing and developing an order and fulfillment system that exceeded the needs of the client as well as Vose Swain. •Accessed product and technical information to support customer product requirements. Negotiated quantities, pricing, and delivery dates, requesting quotes from multiple vendors, evaluating choices based on capabilities, price, and customer service. Show less

Managed major accounts, including Shaws, Stop n Shop, Walmart and Sam’s Club, through face-to-face customer service. Determined product needs for each store, maintaining appropriate inventory levels and company assets. Ensured product rotation and processed damaged goods. Monitored gross profit and cost of operation by analyzing sales reports and strategizing with management and sales team to determine best course of action.\ •Consistently achieved sales quotas and objectives… Show more Managed major accounts, including Shaws, Stop n Shop, Walmart and Sam’s Club, through face-to-face customer service. Determined product needs for each store, maintaining appropriate inventory levels and company assets. Ensured product rotation and processed damaged goods. Monitored gross profit and cost of operation by analyzing sales reports and strategizing with management and sales team to determine best course of action.\ •Consistently achieved sales quotas and objectives, serving as key contact between Coca Cola and store management. Gained recognition from the President of the New England Division for placing the most cold drink equipment in specified time frame.•Recognized #1 Account Manager in New England Division and Westborough, MA plant, July 1996. Total participants approximately 65.•Won a weekend stay at the Boston Harbor Hotel for a 4th of July display contest.•Managed Coca Cola’s promotions and upheld high quality standards at store levels. •Introduced and sold new product lines to established customers. Managed client relationships. Executed and closed all sales calls. Show less