Khanh Lam Email & Phone Number

New York, Ny, Us

New York, United States

Building and scaling product design for Commerce at Peacock, leading a cross-functional team to deliver acquisition and monetization goals, through partnerships, retention, etc.

New York City Metropolitan Area

In a leadership position where I am part of the team that guides the organization through an acquisition. It entails developing strategies and streamlining processes as we transform into a new vision. I helped to create plans for product teams to design and implement products for our various global clients.

New York City Metropolitan Area

Reporting to the Vice President of Products, charged with building and leading highly talented technical teams, including a UX researcher, product manager, and product designers to create the style, look, and feel of a new company created following a complicated merger. Charged with integrating and rebranding all products from both companies into a consistent company model and overseeing product development of the core product line.• Lead requirements gathering to determine a market need and conduct user interviews to ensure product development meets current and new user expectations.• Oversee high-level research and product design, work with engineering and data teams on project planning and rearchitecting workflows, and conduct UX testing.• Reimagine the core CRM product, conducting extensive research and gathering user input totranslate the user needs to the engineering team and facilitate meaningful product changes with improved scalability.• Collaborate cross-functionally with engineering, data teams, leadership, and sales to ensure product development meets revenue goals.• Mentoring existing team members• Building a design organization through hiring, recruiting, and development

Greater New York City Area

Specially selected to provide UX expertise in the development of state-of-the-art applications and websites for global corporate clients to eliminate barriers to interfaces, layouts, content, and interactive elements that impact the user experience. Directed high-caliber technical teams to design and build highly responsive products that address the needs of the end-user and ensure satisfaction with theproduct and the company.Conducted deep analysis to understand business requirements and technical limitations, reviewed the product from a user standpoint, and led user research and interviews to help the client gain a clearer understanding of their customer.Integral part of the recruiting team charged with building project teams. Reviewed résumés,conducted first and second round interviews of 400+ developer and designer candidates, andmade recommendations to executive leadership.

Greater New York City Area

Supported the launch of 3 native iOS apps with thoughtful design of the CMS to render responsive content that is easily consumed by readers. Collaborated with the design team in ad placement and mentored junior UX designers.

Greater New York City Area

I led the team in transforming the complexity of Knewton's adaptive learning platform into a simple, intuitive, data-rich, and interactive consumer educational product. I was responsible for conducting usability testing, wireframing, designing the UI, and interviews to incorporate feedback into the design process. The digested information was incorporated into the design ideation; this also including working with product owners, other designers, and engineers.

Greater New York City Area

A key player in redesigning a trading platform to address the specific needs of traders. Designed user workflows for decision-support systems, large dataset visualizations, and framework-level interactions.

Greater New York City Area

As the lead UX/UI designer, my responsibilities included client meetings, gathering requirements, creating wireframes for new user flows, managing the UI on the product working with developers. As a result, the creative team designed and produced initial concepts for the new MHereader, LearnSmart, and SmartBook applications. Part of these concepts was to create guidelines, specifications, and interaction pattern libraries to define the overall look and feel of all digital products.

New York City Metropolitan Area

I started a multimedia design agency. Oversaw the design integrity, concept, and execution of client work, which included websites, iPhone/iPad applications, and marketing materials. Also, I helped to obtain new clients and supported our current client base.

New York City Metropolitan Area

I created banner ads, layouts for www.theshadestore.com site, magazine ads, HTML emails, and marketing materials, such as direct marketing.

Ewing, New Jersey, United States

Princeton, New Jersey, United States

I rebranded and redesigned the Seminary's website. http://www.ptsem.edu/offices/coned/. I produced catalogs/handbooks, newsletters, brochures, materials for giving, e-blasts, and other institutional and promotional literature

North Bergen, New Jersey, United States

I mocked up designs for www.lizclaiborne.com pages and worked with merchandising and marketing teams to gather information for email campaigns.

South Brunswick Township, New Jersey, United States

I created and designed sales materials and collateral such as email blasts, media kits, brochures, sell sheets, and any other supporting material needed.

Franklin Lakes, New Jersey, United States

I prepared graphics for new and revised packaging artwork and labeling. I prepared package designs, specifications, and protocols for the development of new or modified package designs within Company Identity guidelines. Working within a team environment, senior-level designers, company identity office, etc. I interfaced with internal Regulatory, Legal, Medical, Quality, Marketing, and R&D to ensure the accuracy of artwork specifications.

New York City Metropolitan Area

I was the liaison between our clients and the development team to help develop new features for our priority software.

Ba, Economics

Bfa, Graphic Design