Cynthia Klana Email & Phone Number

Jakarta, Indonesia

- Mandarin Teacher with expertise in instructing students from primary level to high school.- Teach HSK (汉语水平考试) from China and 欢乐伙伴 from Singapore.- Customised Approach: Tailor-made teaching strategies adapted to individual students' abilities and capabilities.- Student-Centred Focus: Emphasise personalised instruction leading to significant improvements among struggling learners.Teaching Methods - Independent Learning - Interactive Games - Engaging Music and Videos - Cultural Contexts to enhance comprehension and encouragement

Australia

Assistant store manager:- assisted in managing store and staff, including cashier, workflow in store, beverage and dessert stocking and inventory. - trained new trainees, and supervised them until they were fully trained.- in charge of opening and closing the restaurant.- answered customers’ questions and resolved complaints and conflicts.- in charge of phone calls, online orders, and cashiers.- implemented policies and procedures.- ensuring all processes run smoothly.All-rounder staff- interacted with customers and took orders.- handled big groups of up to 150 people.- made and served drinks, including coffee, tea, sweet drinks, spirits, and cocktails.- served food.- Upselling items.- liaised with kitchen and wait staff regarding the menu and changes or stock issues - clearing and cleaning tables.- took payment and handled cash.- restocked items on shelves, in fridges and freezers.- maintaining food hygiene and safety standards.

Melbourne, Victoria, Australia

Using design thinking, human-centred and the digital habit to set strategy and enable to promote the brand personality and awareness in the community. Part of the course in Swinburne University of Technology.

Melbourne, Victoria, Australia

Created co-design methods for service design to enable more meaningful insights and outcomes to improve the ability for engaging the youth community with the council. Part of the course in Swinburne University of Technology.

Melbourne, Victoria, Australia

Analysing various perspective to improve the brand identity for diverse activities and templates to be used in the social media of Mitcham Community House. Part of the course in Swinburne University of Technology.

Jakarta, Indonesia

Jakarta, Indonesia

Greater Jakarta Area, Indonesia

Took part in 6 projects - including gym center, office and retails in shopping mall at Palembang and various types of residential projects in both Jakarta and Palembang.

Banten Province, Indonesia

Took part in a hospitality project, 4 residential projects, 2 commercial projects - one of it is providing design services and the details of 3D drawings for Halodoc HQ office.

Medan

Improving overall teaching, marketing and advertising plans by:▪︎examining market and industry reports and identifying important trends especially in holistic education for baby class, kindergarten, and children with autism▪︎coordinating goals with department heads and responsible enacting teaching and marketing strategy▪︎hosting focus groups and events to test effectiveness of teaching and marketing strategy▪︎developing marketing strategies and monitoring the progress of marketing media▪︎creating documentation and project briefs about marketing initiatives.

Master Of Design - Mdes, Faculty Of Health Arts And Design, Gpa 3.625

Bachelor Of Arts - Ba (Hons), Interior Design, Gpa 3.53

Stream : Commercial and Hospitality Design

High School, Natural Sciences

Activities and Societies: Methodist 2 Volley Club