Klari Frederick Email & Phone Number

Troy, MI

Liaison role between the Client Account team and the IT Development teams ensuring a quality product through development of processes and reporting. Leader and mentor for the Quality Assurance team.

Microsoft Office Suite of software including Microsoft Word, Excel, PowerPoint, Access, Visio, SharePoint, MS Project, etc. Target Process, HIPAAAlso, IBM Mainframe, COBOL, COBOL II, PL/1, CICS, IMS, DB2, JCL, TSO, SQL, Timeline, Tandem Mainframe, Outlook, Lotus Notes, Adobe experience and various photography software

Gathered client requirements. Coded, compiled, tested and implemented HotDocs templates. Managed client requests. Researched and produced unique, beneficial solutions to complex problems. Proactively suggested change to enhance the business.

• External Auditor Gathered compliance requirements. Created Process Flows. Developed and updated standards, policies and procedures. Organized requirements and data. Performed administrative duties. Performed actions in.
• Gathered information and created requirements for Change Management.
• Created the Change Management, Audit, Questionnaire, and On-Site Audit process flows.
• Validated contracts and policies.
• Stored and updated documents within the SharePoint data bases.
• Researched and documented information on pre-audit questionnaires.

Performed CMMI-level quality assurance supporting a major automotive account. Conducted quality assurance audits of all phases of project development. Scheduled all required audits and apprised project managers and senior leadership of audit findings. Participated in formalized change control process. Mentored project team leaders and managers on the.

Led teams in the development, implementation and support of new automotive, retail and manufacturing warehousing systems. Accountable for mentoring, developing, motivating, and recognizing team members. Managed contractor recruiting, interviewing, and placement. Interfaced with account executives on communicating status of milestones, variance analyses.

Performed a variety of team leader, project manager, analyst, and programming roles supporting General Motors Service Parts Operations Financial department.

Performed CMMI-level quality assurance supporting a major automotive account. Conducted quality assurance audits of all phases of project development. Scheduled all required audits and apprised project managers and senior leadership of audit findings. Participated in formalized change control process. Mentored project team leaders and managers on the.