-Manages calculation engine for client MIPS performance. -Reviews and updates internal content related to CMS and third party quality measures.-Constructs ETL processes to move data from transactional system to data warehouse.-Oversees content and security for client facing website.

-In charge of converting existing VB.NET projects to C#.NET MVC.-Oversees Microsoft SQL database tuning and optimization for maximizing system performance.-Responsible for microservice implementation and schedule management for new clients.-Created documentation of existing processes to increase visibility of available functionality.

-Led a team of developers that automated several business processes for other departments and created internal and external content such as scripts, websites, and spreadsheets. -Responsible for multimillion-dollar client invoice/credit flat files. -Provided data analysis, and additional resources for contract negotiations.-Implemented, tested, and modified company software and web applications that handle inventory management, accounting reconciliation, and client purchasing and sales. -Managed internal documentation, virtual servers, and test environments related to SQL servers, IIS hosted services, and Dynamics NAV. -Built a web application that reduced time of billing reconciliation from two weeks to several minutes. -Refactored ASP .NET applications, improving response time, and increasing client satisfaction. -Created documentation (UML Diagrams, Inline Comments, etc.), unit tests, and process outlines for old resources, where previously there were none. -Consulted individual departments to construct company intranet and knowledge base, consolidating single- purpose applications and documentation for quick and easy access.

-Developed tax forms while following an agile development methodology. -Obtained state tax form updates and requirements for the following year. -Supported in the assessment and modification of Liberty Tax Service forms to match state requirements by using a high attention to detail to correct inconsistencies. -Performed 2D barcode and content tests on company forms based on state posted information.-Collaborated in regular functional and regression testing of new releases of Canadian tax software prior to release. -Developed automated tests for regular functionality. -Provided additional assistance to Canadian franchisees where issues were out of the scope of the TechnicalSupport department, such as technical issues that require in-depth knowledge of the software.

Encouraged student learning in a variety of classes ranging from java and assembly programming, formal logic, material science, and computer architecture. Hosted supplementary lessons for classes with a 75% or higher fail rate. 96% pass rate for tutored students. Reinforced professor’s course material

Assisted patrons in the Student Union’s computer lab with simple technical issues and gave the patrons a smooth experience at the computer lab. Dealt with simple hardware issues. Directed patrons to available spaces. Taught simple use of software.