Klaudio P. Email & Phone Number

Pireas, Gr

Athens, Attiki, Greece

- Upgrade and Migration of MIS(Microsoft Integration Services), including rewriting iis - creating SSIS packages and data pipelines. Building SSRS reports.- Data Warehousing: Developing and Expanding data warehouse for enhanced data storage, retrieval, and analysis.- Business Intelligence and Reporting: Created paginated reports and interactive dashboards with Power BI desktop and services. SSRS ReportBuilder for actionable business insights.- Data Analysis: Using PowerQuery editor, DAX, T-SQL and Python for exploratory data analysis,data manipulation and cleansing, applying data preprocessing techniques and methods.- ETL/ELT Development: Designed ETL pipelines for streamlined data integration and transformation using SSDT tools ,azure data factory and synapse analytics.- Application Development: Developed custom business applications with PowerApps and automated workflows using Power Automate, integrating SharePoint and OneDrive and monitoring the Apps with Application Insights.Also, C# development with .NET framework.- Web Reporting: Created flexible reports with HTML and CSS.- Cloud Services: Familiarity with Azure for scalable storage, analysis, and data management with Azure SQL Database and COSMOS DB. Also familiar with Microsoft Fabric.- Documentation: Authored technical manuals for BI reports and web applications for business users.- Conducting Requirement and Business Analysis with customers for software solutions, and project management.

Athens, Attiki, Greece

- Installation of ERP software in vessels and offices.- Training crew members amd employees on how to use Task assistant (the ERP), collaborating with many people from different nationalities.- Microsoft SQL Server: Designing on-premise databases and the architecture schema on offices and vessels .Troubleshooting different technical issues using SQL queries.- Building dashboards and creating reports using Report Builder and Microsoft SQL Server Reporting Services (SSRS).- Designing workflows for marine services and building ERP customizations for the client.- Creating | Optimizing | Modifying SQL Store Procedures in Microsoft SQL Server.- Providing IT consulting and support engineering.- Travelling abroad for business purposes.- Participating in different meetings as a project manager.

Athens, Attiki, Greece

• Handled customer complaints with empathy and composure. • Proactively participated in meetings and helped create new practices. • Answered calls, responded to emails. • Trained, coached, and supervised new staff members. • Helped management to identify workflow issues and find solutions.- Resolve banking issues.- Card and digital banking support analyst.- Gain vast knowledge about the Banking industry.

Athens, Attiki, Greece

• Conducted banking transactions for customers. • Resolved banking issues with customers face-to-face

Athens, Attiki, Greece

• Processed a range of documentation and data and entered information into databases. • Answered calls, and responded to emails. • Handled customer issues with consistency.

Data Analytics/Science Bootcamp, Data Analysis/Science, 100/100

More than 280 hours of hands-on training with real world datasets for business problems. Tools and skills acquired: - Git - Version.

Bachelor'S Degree, Economics

Acquiring knowledge in the financial industry, especially in Macroeconomics, Microeconomics and Econometrics. Developing skills on applied.