Klaus Hammer Email & Phone Number

Luxembourg

Corporate design, financial planning, reporting and consolidationESGIT

Budapest, Bratislava, Luxembourg

Mission:Comprehensive Financial Management of a privately held Real Estate groupReal Estate Development, Asset Management, Property Mgmt and legal back-upStreamlining and portfolio management of business unitsTrade in energyFactoring projectsScope: CEE, D, LUX, SARFunction:Corporate Finance, Legal, IT and HRhttps://www.scoperatings.com/#search/research/detail/168991EN

Bratislava

Cross border business development (SK ↔ A,D) 2016 - 2018 Start-up of Eat Happy s.r.o. in BratislavaAdvisory and Interim ManagementStart-up supportScope:Management of Operations, Finance and Human Resources

Budapest

Real Estate restructuring projectInterim management

Slovak Republic

Operations of a small bakey shop until end 2018

Bratislava

Member of advisory board

Slovak Republic

Mission:Provide Property Management for privately held real estates.Trade in Electricity and produce Energies as Heating and CoolingShared Services Center for Finance, Legal, HR, PurchasingOffer "All inclusive RE development" from Request to turn key: Planning - Realization - Utilities and services - Facility Management - Property ManagementManage Shopping CentersScope:Retail and logistic Real Estates in Slovakia, Berlin und BudapestManaging 150.000 sqm, 100"€+ propertyFunction:COO - Head of Services, Finance, Legal, HR and ITModes: Operations, Change Management and Reengineering

Senior Consultant and Interim Manager Operations and Human Resources Start-up, transition and change projectsIn cooperation with MC TRITON

•Mission: Develop, implement and execute training- and development-systems within a 13.000 employees / 300 stores chain. That includes hard- and soft skills, classroom, on-site manuals/materials, e-learning, LMS, peer centered learning, mentoring and coaching. This in link with the Talent Management and Performance Management Process.•Scope: staff, systems, infrastructure, technology• Function: Head of department in AHOLD Czech Republic (2006 including the Polish and Slovak market)

• Mission: Close the acquisition of the Pizza Hut Franchise, Set-up the local Head Office, Change Management on the newly acquired Pizza Hut restaurants, Prepare for the expansion of KFC in Slovakia• Function: General Manager with HR and balance sheet responsibility Reporting functions: Logistics, Finance, Operations, Marketing• Achievements: Improvement in the in the service and product quality Stabilizing the financial results of the organization Implementation of a Training and Development System

• Mission:- Operate KFC and prepare the expansion of the brand in Austria- Prepare the expansion of KFC in Slovakia• Function: COO• Achievements: Contribution to the Opening of the first KFC in Austria.

• Mission: Improvement of financial and operational results, Lead the expansion of the corporate owned restaurants in Austria, Conduct trainings projects to turn around restaurant performance• Function: Line-Manager with full profit & loss and people responsibility• Scope: 24 restaurants, over 6 cities, 900 employees• Achievements: Improvement of the performance and the service culture (Man-hour productivity raised by more than 10%, Mystery Shopper rating improved by several % points)

Realignment (1997/07 – 1999/12)• Mission: Improve operational performance of the company, expand the chain over the market• Function: Market-head, Operations and HR Manager• Scope: 4 restaurants, 200 employees, 17 overhead positionsConsolidation (2000/01 – 2002/12)• Mission: Work on synergies with Czech Company. Outsource certain functions. Retain Operations, Franchising, HR, Public Relations, Quality Assurance, Local Restaurant Marketing and Training• Scope: 16 restaurants (7 franchised, 9 McDonald’s operated) and 600 employees) Achievements in the Slovak Company:• Implementation of a lean overhead structure within the organization• Stop of negative crew turnover: from 168% to 40% (1997 to 2002)• At the same time significantly increase of work hour productivity (60% same period) • Expansion of the brand, becoming market leader• Expanding Franchising within the organization (4 new Franchise partners)

Overlapping missions in several countries and functions:• Operations in Slovenia.• Start-up of the operations in Romania, Croatia and Bulgaria.• Consulting supporter for the operations in Bulgaria and Hungary.• Support of Franchisees in Austria The core assignment in this time was in Croatia.

• Mission: Select, hire and train Management and crew for the first restaurants and run the restaurants in the expansion phase of the Company.• Function: Department head with full P&L and people responsibility.• Scope: From market entrance in 1994 to 6 restaurants with 400 employees• Achievements: Recruitment and training of management under “war conditions”Most productive first opening in terms of customer counts vs. invested labor hoursVery stabile employee pool (employee fluctuation under 20% over next 5 years)

• Mission: Support Managing Director on operational side, to guide the operational teams through the hot opening period of the market. (Project Management over 6 weeks)• Function: Project Manager for a mega market opening. That included responsibility for the operations, security, emergency support and technical suppliers.• Scope: Responsible to coordinate from operational side opening of a millennium project of McDonald’s - 3 restaurants at the same day. That included 700 people.• Achievement: Most complex market opening in McDonald’s history accomplished successful. 12.000 customers served the first day.

• Mission: To recruit all employees for the first Restaurant and train them.• Function: Project Manager with people responsibility.Responsible for pre-opening period of the first restaurant, recruitment and training of the restaurant staff.• Scope: 250 trained people and set operational processes for the first opening.• Achievement: Record customer count ever achieved within Central Europe during a store opening. 15.300 customers served the first day.

• Mission: Run operations, temporarily the whole market, expand restaurants further • Function: Line-Manager with full P&L, people and market responsibility• Scope: From market entrance to 4 restaurants with 200 employees• Achievement: Implementation of Franchising, Expansion of the brand over the market

• Mission: Consult the Franchisees within an assigned region• Function: Business Consultant, supporting Franchisees in day-to-day operational, technical and strategically questions and tasks.Controlling, grading and informing on the performance level of the restaurant.• Scope: 12 stores and 10 Franchisees• Achievement: Opening of new franchised storesVery good relation established with these entrepreneurs

Responsible for operations, purchasing and facility management within our family business.Breading, raising and training of thoroughbred Arabian horses.

Mba

Matura