Klaus Holder Email & Phone Number

Brookline, Ma, Us

Boston, Ma

▪ Automate solutions with Google Apps Script and Google Apps Manager to create user accounts and format user data▪ Manage technology at our 3 Boston schools supporting over 300 staff and 2000 Students.o Search for and create automation opportunities to expand role capacity.o Quickly and efficiently support 300 staff through ZenDesk’s ticketing system. o Programmed Arduino Boards to auto-enroll Chromebooks.o Created Azure printer apps across all schools to automatically push applications to end-users via Microsoft Intune.o Introduced GAM scripting to workflow greatly reducing time for recurring GAdmin tasks.o Regularly repair and maintain staff laptops, Chromebooks, iPads, and other classroom technology.o Oversee technology upgrades across schools and interface with vendors to ensure project completion.▪ Hire and train interns for our IT tasks, leading them through our summer school setup tasks.

Boston, Massachusetts, United States

-Create and manage users, computers, and networked devices in Active Directory-Troubleshoot, support, and repair staff Macbooks- Recommended software solutions best suited to business needs- Backup and migrate users to Microsoft Exchange Online

Boston, Ma

● Provide personal and targeted programming lessons to clients using Java, in addition toassisting with homework● Developed a strategy for strengthening basic understanding of programming fundamentalsthrough the use of Minecraft as a learning tool● Guided the construction of a custom built PC, thereby demonstrating the relationshipbetween hardware components and software

Boston, Ma

● Design and create targeted responsive front-end websites using Foundation, React, and SASS● Effectively communicate design ideas, drafts, and implementation strategies to clients● Assist clients in aligning their marketing/content strategies to optimize UI/UX● Consulted regularly with clients on project status and technical issues

Greater Boston Area

● Detailed and created maps of tech and community centers around the Greater Boston Area to coordinate events and activities as well as to have a visual depiction of access and coverage● Pulled data on local areas including education, income, health, and race

Harvard

● Taught programming fundamentals to over 50 students aged 8-12, including instruction ofMinecraft modding through use of Java and Eclipse IDE● Contributed to daily lesson plans focusing on object-oriented basics such as methods, loops,polymorphism, encapsulation, and inheritance● Used debugging as a learning opportunity for students to strengthen coding practices

● Used Optical Character Recognition software to translate printed media for visually impairedstudents● Provided technical troubleshooting assistance and accessibility support for students andfaculty● Used Adobe Photoshop to create printed and digital media brochures, programs, and awards

Greater Boston Area

● Mobile device certified; tested, repaired, and serviced customers with damaged or malfunctioned iOSdevices● Member of the Visuals Team, ensured all products and sales floor layout are up-to-date. Responsible for imaging Mac computers with appropriate software in accordance to Apple’s own visual standards● Offered personable and warm customer service; processed transactions in a quick and professional manner; provided expert opinion on apple related hardware and products● Trained for back of house operations, runner requests, restocking, detailed planogram management, and inventory management