Senior Operations Analyst
Greater Milwaukee Area
As the Senior Operations Analyst, here at Extension, I work tirelessly to ensure Extension is running as smoothly and efficiently as possible while utilizing our internal technologies to their fullest potential. I am the first line of support for all internal technology systems such as our ATS/CRM, VOIP system, analytics and automation platforms, the Microsoft Office suite, and general computer troubleshooting. I am deeply involved in all technology implementations as well as training and continuous learning. I pull reporting on a weekly, monthly, quarterly basis, and ad hoc as needed. I also handle many Sales Support/Operation tasks such as quality assurance checks across our ATS, job boards, and website, job posting, initiating reference checks, outbound marketing, and more. I oversee our social media platforms and assist in social media and marketing planning on a weekly basis.