Change, Communication And Strategic Process Management
Torrance, California
I play a key role in ensuring projects & change initiatives meet objectives on time and on budget by increasing employee adoption and usage. My focus is on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. My primary responsibility is creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. I strive to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact associates in our organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes. Roles & Responsibilities:Apply a structured methodology and lead change management activities Assess the change impact Complete change management assessments Create change management strategy Identify, analyze, prepare risk mitigation tactics Identify and manage anticipated resistance Consult and coach project teams Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan. Support communication efforts Support training efforts Support and engage senior leaders Coach managers and supervisors Support organizational design and definition of roles and responsibilities Coordinate efforts with other specialists Integrate change management activities into project plan Evaluate and ensure user readiness Manage stakeholders Track and report issues Define and measure success metrics and monitor change progress Support change management at the organizational level, Enterprise Change Management