Krista Brockman Email & Phone Number

Greater Minneapolis-St. Paul Area

I am a Key Account Manager that owns the relationship with Target Corporation for Bunzl. I manage internal business processes and partner with our client to ensure the success of each program. I also compile the forecasts and align the resources to meet the client’s needs as the market evolves. Istrive to deepen the relationship with our client by adding value, insights, and an unparalleled commitment to providing results.I own 18 categories for our key client. I work across our teams and with our partners to deliver the results that the national account expects. I dive into the data to understand the opportunities and present the insights in an actionable manner to people that drive the results.A few of my recent achievements include:• Delivered double digit increases in 2023 over 2022 with strong leadership of the assigned categories.• Partnered with client teams to design and roll-out supply chain strategies to level out the inventory to meet fluctuating market needs.• Seized multi-million dollar revenues by rolling out the asset protection program for the enterprise client.• Captured 4.4% increase in fill rates over 2022 and cut backorders exponentially in 2023 by partnering with the customer to lengthen forecasting process that provided longer fulfillment horizons with vendors.Categories Managed: asset protection, hard goods, technology, food packaging, paper & labeling

Greater Minneapolis-St. Paul Area

Following the purchase of DDS by Bunzl, I transitioned to the role of corporate account coordinator. In this capacity, I enhanced the performance of the brand portfolio with meticulous attention to detail and consistent implementation of the strategies. I also influenced the direction of the brands withextensive knowledge of the trade marketing programs and client goals.A few achievements included:• Worked across multiple accounts that grew exponentially in annual revenues while navigating the impacts of the pandemic.• Set the vendor meetings, created the agendas, and led the relationships to maintain progress of the KPI for each customer on a weekly & monthlybasis.• Controlled the inventory during unexpected shortages to optimize products in locations in partnership with customers based on store performancedata, market insights, and geographic constraints.• Sourced a domestic supplier to produce a business critical good due to port closure that satisfied the key customer while also adhering tocontractual expectations.• Managed the back orders and shipments as the key point between internal and external stakeholders.Accounts: Discount Retailers (Home, Apparel, and Accessories)

Greater Minneapolis-St. Paul Area

I was promoted to the role of National Account Manager for DDS based on my success in the Corporate Account Manager position. In this capacity, I led the relationships with our national accounts and oversaw the teams that supported us. I did this with a depth of data to guide the decisions through keysteps for our customers. I also cultivated global relationships to address the potential gaps for our clients to ensure that their needs were met consistently.I was responsible for maintaining and growing relationships with our national accounts. I did this by overseeing multi-functional teams that worked together to support our national accounts. With my strong analytical skills, I used data to guide decision-making processes and ensure that our customers' needswere met at every step of the way. This allowed me to proactively address any issues and provide solutions that aligned with our clients' goals.I also brought a passion for continuous improvement. I constantly sought out new ways to streamline processes and increase efficiency, resulting in cost savings for both our company and our clients. Wins during this time were:• Managed 9 accounts including a key account with 100+ international stores generating multi-million dollar revenues annually.• Captured key packaging cost savings for a client by overhauling the program including sourcing new materials internally and replacing the vendors that manufactured the final products.• Spearheaded the time sensitive transition for the national luxury retailer to source the goods, coordinate the import-export with vendors producing the products, and facilitated delivery.• Served on the ERP implementation team to deliver a seamless transition of data and client services.• Coordinated the internal resources, data, and logistics to realize the contract amendment with a national retailer that added additional services (shelving & racking for stores).

Greater Minneapolis-St. Paul Area

I joined the distribution company as the corporate account manager that supported multiple client programs. I worked directly with retail, grocery, and e-commerce companies across the US to deliver results. I did this as a key link between the client and the operational teams that made the initiative happen while delivering white glove level service to each account.My focus was track, monitor, and troubleshoot the customer needs. I did this with the data and strong organizational skills to contribute to the distribution programs for each of the national accounts. I also collaborated with cross-functional teams to identify opportunities for improvement and implementsolutions that led to increased efficiency and cost savings for the company. I reported the updates from these initiatives to the clients and our leadership to keep people engaged through the execution.A few of my results in this capacity:• Trained and mentored multiple new account coordinators to deliver quality service to clients.• Managed the 6000+ sku database with parts and inventory dispersed across 7 international sites.• Provided white-glove level service to the Top 10 revenue producing stores for Abercrombie by manually reviewing data to optimize inventory and coordinated shipments to maximize revenue.

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area