Experienced Electronics Engineer, IT Specialist, and University Lecturer with a strong background in game development, system operations, and customer support. Fluent in English and German, I excel in fast-paced environments, delivering high-quality solutions and fostering collaborative teamwork. As a dedicated University Lecturer at Albanian University, I focus on electronic, mechatronic, computer, and electrical engineering, engaging students through seminars, hands-on labs, and practical problem-solving. My passion is equipping future engineers with critical skills for success in today’s evolving technological landscape.In Electronics Engineering, I design, analyze, and test systems and circuits, with experience in PCB design, analog and digital electronics, and embedded systems. I conduct simulations to optimize designs for efficiency and reliability.In Game Development, I have expertise in programming, level design, game mechanics, and immersive 3D modeling using Unity and Unreal Engine, enhancing gameplay with dynamic visuals.With a proven track record in IT Service Desk Management, I resolve inquiries efficiently, ensuring customer satisfaction through the use of tools like ServiceNow and JIRA. I am proficient in troubleshooting hardware and software issues, minimizing system downtime.As a Customer Support Specialist, I provide exemplary service in both German and English, focusing on technical troubleshooting and clear communication to resolve diverse issues quickly.Skilled in programming languages such as C#, C++, and Python, I develop efficient algorithms and complex software solutions, with a solid understanding of object-oriented programming and development methodologies.
