Kleber Castro Email & Phone Number

São Paulo, Brasil

Gerenciar e definir estratégias para comercialização do produto. Desenvolver planos de vendas para melhor atingir os objetivos da empresa e assim aumentar sua participação no mercado. Atendimento direto ao cliente, negociando interesses desde a apresentação do produto até o momento da compra. Gerenciamento da equipe de vendas, além de todo o suporte pós-venda, de acordo com a necessidade do cliente.Gestão Comercial, desde a prospecção até a fidelização. Destaco-me na reconquista e reativação de clientes, aplicando técnicas de vendas e pós-vendas inovadoras. Pesquisa de preço, análise de custos e negociação eficiente fazem parte do meu repertório.Minha expertise reflete em relatórios gerenciais e estatísticos, focando em KPIs e metas de vendedores. Com proatividade e análise de risco, busco otimizar cada etapa do processo comercial. Em resumo, minha trajetória é marcada por resultados excepcionais, destacando-me como um profissional estratégico na busca por conquistas comerciais.Grandes Contas

São Paulo And Region, Brazil

account executiveCompany name Account Executive - GeneralPeriod of employment set. 2017 - the momentDuration 4 yearsLocation São Paulo and Region, BrazilVisits to customers, Loyalty.Reactivation of Customers.Commercial managementProspecting for customers.Customer RelationshipVisit/contact with major customers, to create a thriving relationship of trust, and to be able to introduce our products to the market.Reconquest and reactivation of customers through enchantment techniques.Production scheduling and negotiation with the customer between minimum lot and demand.Order trackingPricingSales Technique and After-Sales

Caçapava - Sp

COMMERCIAL/BUSINESS Time in Function: 09 years Management of sales representatives contracts; Monitor Commission of representatives, involving, accounts receivable, accounts payable, accounting, legal, commercial area; Sales statistics of representatives: most/least sold products, customers who buy most/least, region with the most purchase, average discount, etc. Support to the commercial area in negotiations with customers; Awards: definition of rules: start and end, way of calculating goals, definition of products that should increase sales; Maintenance of registration of sales representatives; Market studies, information and products from competitors; Definitions of commercial action plans for sales representatives; Ensure compliance with established sales objectives and targets (mkt); Indicate/promote technical training for representatives; Share the strategies developed for the development of the company's business with the other sectors involved, looking at it as a whole and not just one sector; Support to representatives with: Advertising material / Monthly visits; Customer analysis and prospecting – Product mix; Price formation trading related to losses; Budget analysis and verification divided by sales representatives; Issuance of management reports by representative and market (Professional/Retail/Industrial); Analysis of representatives' actions – Average, highest and worst Price / Customer / Mix; Responsible for ensuring positive monthly sales numbers; Responsible for defining, controlling and tracking individual goals per employee; Monitor and control customer manifestations ensuring their satisfaction. ADMINISTRATIVE – ROUTINES – Length of Service: 3 years Elaboration of Procedures and work processes; Knowledge of the tax area in what involves: Tax Legislation, Taxes, verification of invoices and processes for customer service; Group RPM multinational

Vale Do Paraiba - São Paulo

Supervises, leads, supports and trains SAC attendants; Coordinates the contact processes with future clients/clients in Compliments/Doubts/Complaints, from the opening of the occurrence to the closing, making provisions and ensuring that internal deadlines are met so that the final answer/solution is returned to the clients. The Complaint process involves: Investigation of the problem, search for possible solutions, analysis of the costs involved, decision-making, involving other sectors, collection of quick responses and measures, negotiation with customers and/or carriers, division of decision-making with the board, closing the process, charging costs. To resolve customer doubts regarding the use and handling of the company's products in general, which is why you must always be up-to-date on products, new packaging, etc., for this situation we have the support of a technician who is available for service the customer. When you receive complaints, we analyze them and, when necessary, we request scheduling of a technical visit, so that we can have more information about the problem, so that we can solve it. It facilitates communication, managing criticisms, doubts, general requests, suggestions and complaints, transforming them into controls and reports, such as: Controls of external links with reasons and customer database, whether they are legal entities or end consumers. Coordinate the process of Reverse Logistics, product disposal, packaging (waste), with dealings with internal and external customers, according to law 9605, of February 12, 1998 - National Solid Waste Policy and law 12,305/2010 - Ordinary Law which amends law 9,605 Analysis of correspondence that will be sent to the customer by the technical department, DTC (Commercial Technical Disposition) which is prepared by the Technical Management.

São Paulo E Região, Brasil

Metallgesellschaft Group company. LOGISTICS - Time in Service: 1 year and 1/2 Analyze delivery deadlines, feasibility processes for local delivery and equipment, freight quote. Materials Management (Movement, Storage, Receiving and Shipping). Monitor material return process Daily monitor the production and storage of products Responsible for storing and moving the shipment; Fleet Routing, inventory turnover control; Responsible for shipping materials and products.

Executive Management, Business Management, 8.9

Activities and Societies: Development of an integrated business project (business plan). The business plan: the branch and activities.

Technologist, Logistics - Suplay Chain, 8.5

The Degree in Logistics Technology aims to train professionals capable of planning, organizing, leading, executing and controlling.

Education record