Ashley Klein Email & Phone Number

Scottsdale, AZ, US

New York, New York, US

New York, New York, US

• Create, refine, and execute scalable onboarding programs that support the proficiency of new reselling partners in SaaS marketing, sales, and implementation. Streamline operations inclusive of e-learning, virtual.
• Achieved an average score increase of 61% across 35 competencies and skills based on pre and post self assessments conducted by learners during onboarding. (Benchmark was +35%)
• Identified knowledge and process gaps within customer engagement and the Marketing Technology landscape. Collaborated with internal leadership to create targeted training and implementation of necessary tools.
• Aligned with reselling partners and XFN sales and channel executives in creating and managing a region-specific training schedule for APAC, LATAM, and EMEA.

San Francisco, CA, US

• Managed agency partners, developed growth strategies for Square Online Agency Program, and improved omni-channel solutions for sellers through collaboration with Square's Product and Marketing teams.

San Francisco, CA, US

• eCom Account Manager of the Year (2020)
• Presidents Club 2020
• Consultant for CashbyCashApp Online Store (shop.cash.app)

San Francisco, CA, US

• Presidents Club 2019
• Presidents Club 2018

San Francisco, CA, US

• Presidents Club 2017

San Francisco, CA, US

Kennelbach, Vorarlberg, AT

• Responsible for facilitating orders, shipments, pricing, and programs with outside sales reps to best service the dealer’s needs. Product information source for accounts and sales reps. Involved in training of new.
• Team Head: Administer the racquetball website and oversee 700 sponsored players (RB and Squash).
• Manage IRT/USRA on a national, regional and state level. Oversee sponsored junior and college tennis players. Assist with USPTA and PTR Professionals.
• Indian Wells Retail Booth: Worked the sales booth selling HEAD product direct to consumers, merchandised walls, provided product knowledge to Tennis Warehouse employees and direct to consumers.

Scottsdale, AZ, US

• Responsible for the daily operations and management of tennis facility, 13 courts, leagues, lessons, and tournaments.
• Coordinated with the staff to ensure program goals and objectives are accomplished.
• Responsible for creating monthly newsletter, maintaining database, and merchandising retail product for sales.

San Francisco, CA, US

• Responsible for ticket sales, all paperwork and reports, verification of will call tickets requests, direct customer interaction.
• Expert knowledge of Scottsdale Stadium and ProVenue ticketing system.

New York, NY, US

• Assist planning, set-up and execution of game and stadium operations as well as entertainment
• Coordinate post game photos and media interviews - 9,300 person stadium.
• Assistant Game Day Manager for KSU Women’s Soccer Matches, WPS All Star Game, and the USWNT vs. CHINA game.
• Manage & oversee over 50 Game Day Volunteers including assigning all positions.
• Visiting Team Liaison including locker room management and transferring line-up information.
• Create itineraries for away trips according to budget.

Tucson, Arizona, US

• Coordinate travel arrangements for team. Schedule catering and transportation for all road trips.
• Work with Ticket Office for game day arrangements.
• Duties also include on-court activities and assisting with DVD Film Exchange.
• Assist Post Game Receptions, Coaches Clinic, Alumni Weekend, ThinkPink,and booster activities
• Manage auctions and events to raise money for the basketball program.
• Led Little Dribblers Clinics (kids age 8-13) ball handling skills, technique, and sportsmanship.