Klein D’Souza Email & Phone Number

Cornwall, Prince Edward Island, Canada

Cornwall, Prince Edward Island, Canada

Charlottetown, PE, Canada

• Led a team of sales associates as an On-Site Leader, consistently meeting and exceeding store KPIs, resulting in increased sales performance.
• Elevated customer satisfaction by providing personalized styling and fashion advice to 25+ customers daily, leading to an increase in average transaction value and improved customer satisfaction increasing customer.
• Demonstrated comprehensive knowledge of company merchandise and services, contributing to an improvement… Show more
• Demonstrated comprehensive knowledge of company merchandise and services, contributing to an improvement in customer inquiries resolution.
• Efficiently and accurately processed a daily average of 10 POS transactions, while speeding up the checkout process.
• Maintained visual standards on the sales floor, resulting in an improvement in the store's overall appearance and customer experience.

Charlottetown, PE, Canada

• Welcomed and seated 140+ patrons upon their arrival at the venue.
• Served patrons while complying with the liquor laws applicable to the venue and the local regulations. Ensuring that no patron is intoxicated.
• Ensured that the bar is always stocked and clean according to the laws, regulations, and company policies.
• Successfully maintained and provided information on 25+ drinks and snacks at the bar, enhancing customer service and satisfaction.
• Managed cash transactions with 100%… Show more
• Managed cash transactions with 100% accuracy, resulting in error-free entries into the POS system.

Charlottetown, PE, Canada

• Welcomed and seated 110+ patrons upon their arrival at the venue, all while ensuring that the needs of patrons were taken care of, increasing overall customer satisfaction.
• Spearheaded cleanliness and organization efforts for the theatre, bathrooms, dressing rooms, and gallery, resulting in a reduction in customer complaints and an increase in positive feedback.
• Maintained an in-depth understanding of the events at the venue, facilitating smooth event operations resulting in improved… Show more
• Maintained an in-depth understanding of the events at the venue, facilitating smooth event operations resulting in improved customer satisfaction. Show less

Diploma, Construction Technology And Management, 4.25

Bachelor Of Arts - Ba, Architecture, 3.72/4.00

Activities and Societies: Achieved 1st place in the Intramural Soccer competition while proudly representing the John H. Daniels Faculty.

High School Diploma

Gcse/Igcse

Activities and Societies: School Prefect Edexcel GCSEs: English Language, Mathematics, Chemistry, Art, Physics, Biology. Edexcel IGCSEs.