Mariel Klein Email & Phone Number

• Improved methods of state and federal grant reporting to improve efficiency and ensure full funding allocation for organization. Manage over $5 million in state and federal grants as recipient and pass-through • Improved application volume and awareness of on-call contracting process, providing cost savings and higher quality consulting opportunities for the City of Durham Transportation Department• Improved clarity and transparency of complicated grant/ funding data and information to City departments and the public, increasing awareness of transportation planning activities• Manager over several financial processes and programs, including the Unified Planning Work Program, which governs projects and finances for expenditure of Federal Highway Administration and Federal Transit Administration planning funds• Led implementation of a Capital Projects Equity Framework that incorporated equity planning and scoring into Capital project funding and implementation

Durham, North Carolina, United States

Internal project manager responsible for managing programs with an eye for process improvement, cost savings, and efficiency. I manage our departmental budget of over over $4 million, as well as departmental performance measures and strategic plan. I directly supervise our summer management intern and manage the City's special events permitting process. I have successfully let multiple citywide projects involving highly technical goals and language and working across multiple operational departments. I have also led in innovative spaces such as Innovate Durham and Idea Starter and am a member of the City's racial equity implementation team.

▪ Perform operational duties as office manager, including: human resources and personnel management, budget management, budget decision making, effective presentation and web graphics creation, maintenance of department website and SharePoint, travel arrangement and executive calendar management▪ Complete inter and intra-departmental projects, including▪ Analyzed and updated city Financial Policies ▪ Developed citizen budget engagement plan▪ Management of Management Associate program; responsible for recruitment, marketing, and program improvement for program of 5 individuals▪ Wrote Request for Proposal (RFP) for a community-engaged sustainability space in Downtown Mesa▪ Completed successful budget reduction exercise using budget management and data analytics▪ Teach Performance Management courses, including a data visualization class, to over 50 employees▪ In process of completing a City sponsored Certificate in Performance Excellence, with a focus on data analytics and visualization

Served as client advocate and regularly followed up and maintained case load of approximately 230 individuals during period of program participation to include determination of eligibility, creating, updating and maintaining accurate records and files. Evaluated participants’ interests, education, and experience to determine possible program placements, and develop an employability plan to further participants’ successful entry into the work force.Interviewed, screened and counseled participants regarding employment barriers; advise participants regarding alternate training and employment opportunities. Assisted customers in accessing the many resources and services of the One-Stop, and provided referrals to partners and other community agencies when appropriate.Developed action plan for career goals with participants and recommend to supervisor for approval of expenditures particularly into green employment careers and training. Member of Employee Guiding Team, focused on developing solutions to improve employee job satisfaction and engagement.

Phoenix, Az

My role as the Community Outreach Coordinator is to serve as not only our connection to employers, but also as the liaison between all of our departments, connecting our program mission with our development staff in a seamless and holistic manner.During my first 8 months in the position, I successfully developed and implemented our first Employer Outreach program, developing and maintaining a network of over 100 employers through personal connection, all of which are dedicated to our mission. I also completely overhauled our volunteer management program, beginning a new method of volunteer recruitment and management, using new software and more individual outreach. This resulted in our volunteer hours growing from about 80 volunteers hours served before I started, to an average of 200 volunteer hours a month and growing! I also took on the responsibility of serving in a case management position as an outreach job developer, connecting clients to jobs at such locations as Accountability, Veterans, and Juvenile Probation Court, Durango Jail, Native American Connections, and more.

Phoenix, Az

St. Joseph the Worker is a non-profit employment resource center whose mission is to assist homeless and low-income job seekers to find quality employment.In my role as Client Facilitator, I was responsible for all daily office activity, such as basic client assistance, assisting first-time clients with explanations of resources, connecting clients to other resources in the community, answering our main phone line, taking all clients voicemails, and performing administrative duties such as compiling end-of-the-month and all client data in Microsoft Excel. I was also instrumental in developing and implementing our new client intake process, which allowed us to serve about twice as many clients in a day.I was also instrumental in the pilot program of the Welcome Center for the Human Services Campus, where I conducted intakes on incoming clients in crisis situations to find them room in the shelter and connect them to appropriate resources on campus.

Buffalo, Ny

During my time with the Clean Air Coalition, I was responsible for collecting personal and campaign data on local politicians for the purpose of more accurately campaigning for environmental issues to said politicians. I also assisted in all development and office duties, namely interviewing in the field, and sending mass mailings about upcoming events. I also had the opportunity of sitting in on the trial of the State vs. Tonawanda Coke, the first national environmental trial of its kind.

Buffalo, Ny

Traveled to various locations such as Texas, the Florida Keys, and Trinidad to research and observe migratory birds. Led birding and wetland conservation tours for school-aged children through Iroquois National Wildlife Refuge. Served as student ambassador for all things CAC at Canisius College.

Responsible for providing visitors' services to all visitors of Wertheim National Wildlife Refuge, including refuge tours, and addressing questions and concerns. Responsible for leading and organizing nature themed day campus for school children, which included tours, and lessons on various wetland conservation topics. Planned and implemented virtual geocaching tour. Experienced operating all-terrain vehicles to lead birding tours.

Master'S Degree, Environmental Science And Policy

Master'S Degree, Masters Of Public Administration

Concentration in Environmental Policy

Bachelor Of Science (Bs), Animal Behavior, Ecology And Conservation

Activities and Societies: Canisius College Democrats, Canisius Ambassadors for Conservation, Student Senate, Fellow, Institute.