Kenneth Lester Email and Phone Number
Health Information Services professional with over 6 years of experience processing and analyzing clinical data/medical records for Alameda Health System, a community-based, Federally Qualified Health Center for underserved populations in Alameda County. Health information provides a unique opportunity to understand the complex health challenges and needs of underserved individuals and communities. Examining Social Determinants of Health and their impact on patient populations is essential to helping improve health outcomes and reduce health disparities. I've compiled large data sets for analysis and performance audits, enabling our organization to better assess quality of care and address gaps in patient access to services. I also advocated for improving patient access to records and documents by optimizing clinic workflows with EHR systems. While most of the work I do in health information is behind a screen, I thrive most when interacting and engaging with people. This has been a driving motivator to pursue a client-facing role providing direct services, referrals, and client-centered counseling to individuals and communities in need. I believe that I can make a greater positive impact as a CHW. I aim to take the insights and experience gained from working with clinical data and EHR systems and apply that to the role of Community Health Worker. As part of the CHW certificate program at City College of San Francisco, I recently completed an internship with the SF Department of Public Health as a Behavioral Assistant at the Castro Mission Health Center, a Primary Care Behavioral Health Care Clinic near SF General Hospital. There I supported clients in developing relevant health goals/action plans, using motivational interviewing to provide peer counseling, offered information about resources, and made referrals to services related that may be helpful to clients. Working together with clients about the priorities and health concerns they want to address truly illustrates the client-centered approach that makes the CHW role unique. I look forward to completing the CHW program and entering this field to continue building upon my client counseling skills, to support and advocate for others in reaching their goals and achieving better health and self-empowerment.
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Patient NavigatorUcsf Benioff Children'S Hospitals Nov 2021 - PresentSan Francisco Bay Area -
Health Information Management TechnicianAlameda Health System May 2014 - Mar 2022Oakland, California, United StatesRelease of information processing of medical record requests - patients, healthcare facilities, public and community health organizations, disability/social service agencies, legal subpoena/attorney/DA, insurance, worker’s compensation, etc. HEDIS Quality Review (Health Effectiveness Data Integrity Set) – Annual data collection, and analysis of clinical records across AHS hospitals and clinics; evaluates the performance of managed care organizations in improving health outcomes of… Show more Release of information processing of medical record requests - patients, healthcare facilities, public and community health organizations, disability/social service agencies, legal subpoena/attorney/DA, insurance, worker’s compensation, etc. HEDIS Quality Review (Health Effectiveness Data Integrity Set) – Annual data collection, and analysis of clinical records across AHS hospitals and clinics; evaluates the performance of managed care organizations in improving health outcomes of targeted populations through preventive care interventionsMaintain patient accounts across Electronic Health Records systems – ensure accurate patient demographics, merge duplicate patient accounts, update contact information of external providers, organizations for continuation of care, facility transfer, case management, etc.Transmit Next Level of Care Discharge documents for Highland and John George Hospital patients to community-based behavioral health organizations within Alameda County Network of Care (Telecare, STRIDES, BHCS, Abode, Bonita House, Seneca/Willow Rock, Cherry Hill, etc.)Inpatient/Outpatient Chart Analysis - ensure physician documentation is present and completed under HIPAA/CMS compliance, for medical coding and billing, audits, etc.EPIC Super User HIM Dept Show less -
Behavioral Assistant InternSan Francisco Department Of Public Health Jan 2021 - May 2021San Francisco Bay Area• Administer needs and risks assessments, and patient intake at a Primary Care Behavioral Health Clinic • Conduct patient outreach via telephone, identify social determinants of health, healthcare/social service needs, screening for other barriers to care• Assist patients in determining relevant health goals, develop care plans, and offer informal counseling regarding health and social issues• Provide information for available resources (food, housing/shelter, economic stability… Show more • Administer needs and risks assessments, and patient intake at a Primary Care Behavioral Health Clinic • Conduct patient outreach via telephone, identify social determinants of health, healthcare/social service needs, screening for other barriers to care• Assist patients in determining relevant health goals, develop care plans, and offer informal counseling regarding health and social issues• Provide information for available resources (food, housing/shelter, economic stability, social support, etc.) and help patients navigate access to services • Referrals to connect with other community-based services or agencies, contacting on client’s behalf when applicable to facilitate access to resources that will assist in achieving good health outcomes • Assist with form completion and access to resources, and other services such as In-Home Supportive Services, DMV disability/paratransit, Social Services, EDD, obtain durable medical equipment, shelter/housing, reasonable accommodation letters, etc. • Prevention outreach for patients interested in smoking cessation, providing interventions and harm reduction strategies Show less -
Custodian Of Medical Records/Patient Service RepresentativeNorcal Imaging Oakland Jan 2011 - May 2014Oakland, CaCoordinated and led in the physical transfer and integration of the radiology film library from a small private clinic with the digital PACS database used by NorCal Imaging for medical recordsDeveloped a system of organization for merging the analog film library of Stuart S. London Radiology with the existing digital library at NorCal Imaging of OaklandTrained employees to use appropriate protocols in the handling of confidential health information including proper destruction of… Show more Coordinated and led in the physical transfer and integration of the radiology film library from a small private clinic with the digital PACS database used by NorCal Imaging for medical recordsDeveloped a system of organization for merging the analog film library of Stuart S. London Radiology with the existing digital library at NorCal Imaging of OaklandTrained employees to use appropriate protocols in the handling of confidential health information including proper destruction of medical recordsOngoing Responsibilities:Handling all medical record related requests such as preparation of films/CD, attaining medical records from other facilities, processing of subpoenas, incoming/outgoing mail etc.Maintaining current contact information for other medical facilities, doctors and patientsAssisting front desk and call center in patient registration, scheduling etc.Purging of patient records securely and in accordance with HIPAA and state regulations Show less -
Undergraduate ResearcherCognitive Psychophysiology Lab San Francisco State University Apr 2010 - Jun 2011First Assistant to Graduate student conducting a study for the Psychophysiology Laboratory at San Francisco State University Responsible for running participants for research study and collecting data via electroencephalographic (EEG) measurement of brain activityNIH certification for Scientific Research Presented our study and preliminary findings at the 2011 Cognitive Neuroscience Society Conference
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Reception And Medical RecordsStuart London Md Radiology Apr 2005 - Dec 2010Oakland, CaMaintained the medical records library for a privately owned radiology clinic. Responsible for proper storage, retrieval and destruction of confidential documents and medical records. Also worked front office reception assisting with patient registration, answering phones and scheduling appointments.
Kenneth Lester Education Details
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Psychology -
Community Health Services/Liaison/Counseling -
Community Health Work -
Cognitive Psychology -
Psychology
Frequently Asked Questions about Kenneth Lester
What company does Kenneth Lester work for?
Kenneth Lester works for Ucsf Benioff Children's Hospitals
What is Kenneth Lester's role at the current company?
Kenneth Lester's current role is Pediatric Oncology | Survivorship Program.
What schools did Kenneth Lester attend?
Kenneth Lester attended San Francisco State University, City College Of San Francisco, City College Of San Francisco, San Francisco State University, San Francisco State University.
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4yahoo.com, atlassignindustries.us, capitalsignsolutions.com, gmail.com
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Kenneth Lester
New York City Metropolitan Area -
3mcfa.com, life-center.org, cdiproducts.com
2 +125327XXXXX
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2proxlearn.com, emory.edu
1 (404) 7XXXXXXX
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