Kameshia L. Freeman Email & Phone Number

Chicago, Illinois, US

• Grow existing and establish new services with government agencies and education sector
• Leverage management executive and national account network to solve challenges creatively and effectively
• Identify opportunities in government and education markets for products and services
• Generate leads through cold calling prospective clients or networking at trade shows
• Assess client needs and the company’s ability to meet those needs

Dallas, Texas, US

• Provide guidance and support to four employees in overseeing daily operations and administrative functions while facilitating the company’s strategy and direction
• Define organizational performance milestones, strategic goals, and growth targets for 2021
• Evaluate employee/team performance by analyzing and interpreting key performance indicators (KPIs); restructure staff meetings making them more efficient
• Develop a corporate operations manual outlining the standard operating procedures (SOPs) for the entire commercial real estate leasing process to improve overall efficiency
• Create two websites and establish an electronic filing system for the organization to establish brand presence and attract new clients
• Implement an employee benefits plan to attract talent and cultivate a productive workplace environment

Washington, D.C., US

• Managed the national brokerage program that resulted in 5,500+ task order awards over the past 15 years
• Achieved the highest performance rating for task orders while ensuring that all 11 regions that I oversaw also secured the highest rating by communicating, motivating, and tracking KPIs of the employees
• Directed GSA brokers tasked with 52M square feet of lease assignments that resulted in approximately $450M in broker commissions and $300M+ in rent credits
• Led a team of 11 members in achieving the 2020 GSA Acquisition Innovation in Action Award, the 2016 Project Management Award, and the 2016 Real Property Innovation Special Achievement Award
• Developed and implemented the replacement contract for the GSA Leasing Support Services – GLS Plus that allowed saving a projected $200M in rent credits through innovative technology
• Developed and trained 700+ Brokers, Leasing Specialists, Project Management, and leadership team members on the new GLS Plus contract

Washington, D.C., US

• Provided subject matter expertise on technical matters related to broker contracts; assisted the National Contracting Officer and Regional Program Officials by offering technical advice
• Served as a Lead on Performance Evaluation Board meetings and monthly calls with 11 GSA regions
• Reported national trends and performance to brokers
• Developed and maintained administration guidance and training based on national needs

Washington, D.C., US

• Developed policies and implemented strategic plans to meet the Leasing Division goals and objectives
• Spearheaded the organizational support program, including national brokers contracts, the lease policy, and Programs Branch; interpreted and implemented the brokerage contract (NBC and NBC2)
• Managed 600+ task orders covering eight states with a contract value of more than $1.1B for awarded contracts and a commission credit to customer agencies of over $18M
• Selected to serve as the Acting Director of the Lease Program Management (LPM) Division for the Real Estate Acquisition Group in the National Capital Region (NCR) in Washington, DC for six months
• Identified obstacles preventing successful management of broker program; revised the organizational structure based on the needs of the LPM Division

Washington, D.C., US

• Led a team of 24 direct reports and supervised two teams of contracting officers consisting of 1170 and 1102 people successfully managing the acquisition operations and the NBC program
• Fine-tuned operations that laid the foundation for the region to achieve broker performance measures consistently
• Developed budgets, enforced financial controls, and monitored service contract execution
• Delivered space to the federal agencies through leasing existing buildings, new construction, and backfill of federally-owned space

Washington, D.C., US

• Administered the leasing program for the service centers; oversaw an inventory of 3M+ square feet, including eight federal buildings and 86 leases

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Science (B.S.), Agricultural Economics