Kathleen Conley Email & Phone Number

Naperville, Il, Us

Merrillville, In, Us

Michigan, United States

Holland, Michigan, United States

Rockville, Maryland

SCOPE: Led, Implemented, monitored, and maintained all infrastructure aspects within the company domains; data storage, telecom, printing solutions, workstation configuration and repair, network, LAN/WAN, security, and disaster recovery.▪ TEAM LEADERSHIP: Managed a lean team providing systems, network, end-user, and technical support across 3 countries with 10 locations; supported all aspects company and business model▪ PROCESS IMPROVEMENT: Introduced and implemented new technologies, phased out inefficient processes and professionalized department, including processes to track problem resolution; managed software licensing and installation; promoted training and development of staff▪ ROADMAP BUILDING: Build an IT department supporting emerging biotech company launching its first manufactured drug product; set up Business Competency Centre collaborating with leaders; build IT solutions supporting business processes▪ POLICIES AND PROCEDURES: Developed IT policies and standard operating procedures supporting GxP methodology▪ INFRASTRUCTURE DESIGN: Created and executed a comprehensive infrastructure redesign and IOQ plan post-FDA audit; identified critical gaps in regulatory compliance (CFR 21 part 11 & SOX)▪ SECURITY PLAN: Designed and executed a comprehensive security implementation plan post full security audit; identified critical security issues; resulting in elimination of all critical security risks▪ INVENTORY MANAGEMENT: Implemented a fully customized inventory management and barcode labeling system that integrates into ERP System; fully validated and qualified with ERP solution▪ BUDGET COST REDUCTION: Successfully managed annual $2MM IT budget; identified cost reductions and implemented process improvements to reduce costs by over $500K annually

Jackson, Michigan

SCOPE: Establish newly defined IT project management and process improvement department (IT PMO); establish goals, processes, positions, job descriptions.▪ LEADERSHIP: Led team of 4 project managers and project coordinators across North American and Europe▪ SAP IMPLEMENTATION: Developed process and methodology for full life-cycle SAP implementation across 7 manufacturing sites and 22 distribution centers globally; ensured reduction of implementation cycle time and reduced cost of implementation by $50K per site▪ VENDOR MANAGEMENT: Performed complex vendor management in delivery of an integrated SAP solution▪ CHANGE MANAGEMENT: Mitigated risk factors through detailed analysis of financial and statistical data; anticipated and managed change effectively in rapidly evolving global business environments; reconciled IT Operations and project budgets▪ AGILE and WATERFALL: Defined processes and tools best suited to each project; moved between agile and waterfall approaches depending on project specifics and client goals; created detailed project road maps, plans, schedules, and work breakdown structures▪ PROCESS IMPROVEMENT: Implemented internal process improvement and best practices; ITIL & SDLC▪ C-SUITE COLLABORATION: Updated C-level on status of projects; primary point of contact for ERP implementation

Farmington Hills, Michigan

SCOPE: Led Global IT Strategy setting the direction of the company’s ERP system, Network (LAN & WAN), Microsoft products, and other software.▪ ERP IMPLEMENTATION: Selected and implemented new ERP; implemented on-time and within budget▪ COST REDUCTION: Instigated, led, and implemented sound strategies for cost savings; reduced information technology budget 30% by eliminating waste and redundant services▪ DISASTER RECOVERY: Ensured high availability and computer system redundancy; implemented disaster recovery procedure in alignment with business continuity plan▪ NETWORK SYSTEMS: Recommended, specified and managed implementation of network equipment and applications

Dearborn, Michigan

SCOPE: Project leader and lead designer of ETL programming for the company’s new financial data mart and reports; successfully piloted ETL programming process as an offshore model; implemented SCRUM and led the team as SCRUM MASTER.

Michigan

SCOPE: Built consulting company, designed software, set up local businesses, and repaired computer systems.

Michigan

SCOPE: ERP System administrator and DBA for tier 3 automotive supplier; certified HP-UX system administrator; designed and programmed shop floor software solution including barcoded inventory warehouse solution; developed and programmed company’s data warehouse and reporting system.