Agnieszka Klimkowska Email & Phone Number

Warsaw, Pl

Experience:- Polish Company, role: Functional Consultant SAP SD, S/4 HANA Implementation - German Company, role: 1. Business Function Designer SAP SD & MM, S/4 HANA Implementation 2. Application Lead SAP SD & MM, S/4 HANA ImplementationRoles:o Buddy and Mentor – supporting and mentoring of new members

Experience:- Polish company, role: Functional Consultant SAP SD and Retail, S4/HANA Upgrade

Warszawa, Woj. Mazowieckie, Polska

• Analyzing of current processes to prepare for future business state• Business process analysis and creating/reengineering processes using Microsoft Visio• Creation of process documentation (Process Flows, Standard Operation Procedures, Job Aids for SAP Transaction Codes, User Manuals with countries specifics and SAP training materials)• Executing tests scripts and creating defects in ALM (Application Lifecycle Management)• Supporting Project Team in process improvements (Order Management, Dispute Management, FI Billing and Pricing projects)• Co-coordination of Winshuttle project• Coordination and active participation in Business Knowledge Transfer for EMEA countries• Coordination and Global process determination of Price Control project• Cooperation with local team members and Logistic Service Providers from South Africa and Italy• Taking care of logistic and financial issues for SouthRoles:o SAP Super User (SAP testing, analyzing and trainings execution)o EMEA Team Coordinatoro Buddy and Mentor – supporting and mentoring of new members

Warszawa, Woj. Mazowieckie, Polska

• Order Management in SAP:- Standard, billing, sample and demo orders creation and modification - Orders in reference- Blocked orders management,- Open order book and open order reports verification• Participation in maintenance of Master Data:- Requesting customer and sales representative accounts creation, modification and deactivation • Customer Complaint Management: - Creating disputes - Monitoring resolutions (resolving/escalating issues - creating claims for other departments) - Issuing credit and debit notes - Managing all types of returns in cooperation with couriers• Cooperation with Logistics and Transport department to coordinate efficient and timely processing of shipment and delivery for standard, sensitive and VIP customers• Price lists and contracts verification• Pinpointing and suggesting countermeasures for issues in processes and customers’ behavior impacting the work efficiency • Cooperation with Front Office in United Kingdom and Ireland• Being a part of cross cluster project on Switzerland and Poland Team – improving and modifying processes• Training, supporting and mentoring new hires and team membersCertificates and roles:o Excel Subject-Matter Expert o Problem Solver certificate after DMAIC Problem Solving Training

Warszawa, Woj. Mazowieckie, Polska

Responsibilities:• Order Management in SAP: - Standard Order & Scheduling Agreement -> creation and modification - Blocked Orders management• Sales administration in SAP: - Customer master data management - New customers creation - Updating and modifying customer master data - Customer deactivation• Customer complains management: - Processing QM notification tasks based on customer complains - Issuing credit and debit notes, free of charge and return orders• Pricing: - Price lists and rebates management• Daily reports: allocations/MB52, va14l• Month-closing reports for unbillled documents• Cooperation with local subsidary on daily tasks/processes• Training of new End Users• Responsible for Switzerland, Austria, Norway, Sweden, Finland, Denmark and Poland

Warsaw, Masovian District, Polska

Responsibilities as an Accounting Assistant:• Managing and creating reports• Working in the accounting system• Daily data implementation into accounting system • Supporting and cooperating with the Accounting departmentResponsibilities as a White Collar Worker:• Administrative and office works• Taking care of incoming and outgoing correspondence• Controlling documents workflow• Other duties assigned by superior

Warszawa, Woj. Mazowieckie, Polska

Responsibilities:• Daily press review• Daily analysis of media image• Reporting of social media and forum activities• Monitoring news feeds and selecting important/relevant information

Master Of Arts (Ma)

Bachelor Of Arts (Ba)