Tyler Klink Email & Phone Number

Lake Mary

Within my role as a Technology Engineer I work as the Senior Infrastructure Engineer on staff and lead in the integration of Kroger's Specialty Pharmacy (Axium Healthcare Pharmacy) division from the Axium division as well as supporting Axium's current infrastructure. Within this role I've provided personnel and technical leadership while migrating WAN, LAN, domains, and workstations to align with Kroger standards and policies. This includes ensuring minimal business impact during migration and… Show more Within my role as a Technology Engineer I work as the Senior Infrastructure Engineer on staff and lead in the integration of Kroger's Specialty Pharmacy (Axium Healthcare Pharmacy) division from the Axium division as well as supporting Axium's current infrastructure. Within this role I've provided personnel and technical leadership while migrating WAN, LAN, domains, and workstations to align with Kroger standards and policies. This includes ensuring minimal business impact during migration and ensuring the highest level of security. Show less

I am responsible for serving as domain administrator as well as ensuring that each server has an 99.999% up time. My role requires that I have in-depth knowledge of Group Policy, Active Directory, DNS, DHCP, TCP/IP, Microsoft Exchange, as well as additional systems and services related to the Windows Server operating system. Extensive knowledge of our backup strategies as well as our disaster recovery (DR) plan are required to ensure that all systems are available . Working in the healthcare… Show more I am responsible for serving as domain administrator as well as ensuring that each server has an 99.999% up time. My role requires that I have in-depth knowledge of Group Policy, Active Directory, DNS, DHCP, TCP/IP, Microsoft Exchange, as well as additional systems and services related to the Windows Server operating system. Extensive knowledge of our backup strategies as well as our disaster recovery (DR) plan are required to ensure that all systems are available . Working in the healthcare requires a high level of security and therefore detailed knowledge of HIPAA policies and procedures as they relate to technology is required. Additionally third-level support is provided for all service related requests. Show less

Lake Mary, Florida

Under supervision, I assist in the management of all aspects of the servers and desktops. I assist with technical support problems/issues and developing solutions to prevent those issues. I also develop and implement solutions for automation of desktop management, including patching, GPO, P&P, as well as auto deployment. Network management is handled on a day-to-day basis including verification of systems and server backups as well as managing server event logs and messages as well as SAN… Show more Under supervision, I assist in the management of all aspects of the servers and desktops. I assist with technical support problems/issues and developing solutions to prevent those issues. I also develop and implement solutions for automation of desktop management, including patching, GPO, P&P, as well as auto deployment. Network management is handled on a day-to-day basis including verification of systems and server backups as well as managing server event logs and messages as well as SAN configurations. Additionally network troubleshooting, wiring, and routing is completed a needed basis. Phone system routing, management, and maintenance are completed on an as needed basis. Show less

As a Sales Analyst I maintained an extensive knowledge of our product base, assisting clients in choosing the correct hosting package for their business, assist clients with basic support inquiries, and answer pre-sales questions via phone, ticket system, and live chat. Interaction with OpenSRS, Enom, cPanel/WHM, Comodo, WHMCS, and Parallels were completed on a day-today basis. Basic technical support was completed using SSH.

Port St. John, Florida

Bachelor'S In Science, Information Technology With A Minor In Secure Computing And Networking (Scan)

Activities and Societies: Upsilon Pi Epsilon

Associate In Arts, General Education

Activities and Societies: Phi Theta Kappa, Honors, Dean's List, and President's List. I graduated with both my high school diploma as well.