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Ken M. Email & Phone Number
Director of Marketing and Customer Experience
at
Richmond International Airport (RIC) / Capital Region Airport Commission
2 work emails found
@verizon.com
4 phones found area 908 and 800
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Role
Director of Marketing and Customer Experience
Location
Greater Richmond Region, United States, United States
Company size
Who is Ken M.? Overview
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Quick answer
Ken M. is listed as Director of Marketing and Customer Experience at Richmond International Airport (RIC) / Capital Region Airport Commission, a company with 10 employees, based in Greater Richmond Region, United States, United States. AeroLeads shows a work email signal at verizon.com, phone signal with area code 908, 800, and a matched LinkedIn profile for Ken M..
Ken M. previously worked as Senior Director at Sprinklr and Digital and Social Strategy Lead at Verizon. Ken M. holds Bachelor'S, Economics from Strome College Of Business.
Company email context
Email format at Richmond International Airport (RIC) / Capital Region Airport Commission
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*@verizon.com
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AeroLeads found 2 current-domain work email signals for Ken M.. Compare company email patterns before reaching out.
Profile bio
About Ken M.
My professional specialty is assisting organizations develop intuitive, valued and purposeful digital and social experiences for consumers, employees and business partners. I focus on being a trusted partner to colleagues and clients by applying digital strategies and practices centered on reducing the friction within the customer journey and turning transactional interactions into memorable experiential ones. I have the fortune of working with several leading global brands, both as an employee and as a consultant. This diverse experience has allowed me to develop and deploy enterprise-wide digital strategies, social platforms and e-tactics; along with complementary strong governance, process and controls. I have built up in-depth practical knowledge of working and managing creative interactive agencies to plan, design, and launch social/mobile initiatives, websites, search campaigns, online advertising and e-mail support programs. I continue to seek opportunities to assist companies engage consumers in the dynamic digital environment of mobile, social media, community, gamification, co-creation and customer experience.
Listed skills include Enterprise Content Management, Documentum, Sharepoint, Strategy, and 25 others.
Current workplace
Ken M.'s current company
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Richmond International Airport (Ric) / Capital Region Airport Commission
8 roles
Ken M. work experience
A career timeline built from the work history available for this profile.
Senior Director
As a Senior Director in Sprinklr’s Unified CXM Leadership Team, I advise Sprinklr’s most strategic accounts and C-Suite level clients on cross industry best practices that focus on integrating programs across Digital-Social Care, Digital - Social Marketing and Communities into a holistic customer experience; along with using emerging AI technologies to.
Digital And Social Strategy Lead
For Verizon (Mobile and Fios), I led the digital customer strategy and operations for executing a cohesive experience between Marketing, Messaging, Social Care, and Community Forums programs across mulitple social and internal channels. I worked with internal strategic partners to improve personalization and influencer management within Marketing enabling.
Dec 2015 - Jul 2022
Senior Strategy Manager - Consumer Market Intelligence & Social Business Initiatives
At Verizon, I served as a business, program and project lead to launch and operationalize enterprise governance, employee policies and technology solutions for social engagment, customer community, internal employee collaboration, voice of the customer and best-in-class digital experiences. This role allowed me to launch and lead the first social media.
Sep 2013 - Dec 2015
Sr. Manager, Advisory New York Metro
With PwC, I served as engagement lead for multiple digital transformation projects of global brands across industries including biotech/pharmaceuticals, financial services, retail, public services and media and entertainment.Significant experience and initiatives of this role:- Developed digital and social marketing initiatives for various brands in the.
Jun 2009 - Aug 2013
Manager And Business Advisor
Bearingpoint (Formerly Kpmg Consulting)
For BearingPoint, I served as an engagement manager within both the Enterprise Portal Solutions and Life Sciences practices. My project experiences focused on e-Marketing, business process design and organizational support for clients. During this time, I assisted our clients with scalable customer portal interfaces that reduced the friction in digital.
Jul 2007 - Jun 2009
Senior Consultant
Bearingpoint (Formally Kpmg Consulting)
For BearingPoint, I served as a digital support specialist and team lead assigned to map and develop improved workflow processes for internal marketing teams and customer facing digital experiences. As a project manager, I kept detailed organization of all deliverables on-time and under budget. I implemented proactive communications of with all critical.
Oct 2002 - Jul 2007
Business Analyst, Intranet Manager
For The Virginian-Pilot, Landmark Communications, I served as a business analyst; as well as, the business project manager to build its first Intranet. I researched the benefits, surveyed employees discovering their needs for collaboration, connectivity and improved distribution of company information. I developed the original business case, functional.
Sep 1998 - Oct 2002
2 education records
Ken M. education
Bachelor'S, Economics
Strome College Of Business
Mba, E-Commerce, Marketing, Management Information Systems
West Virginia University
FAQ
Frequently asked questions about Ken M.
Quick answers generated from the profile data available on this page.
What company does Ken M. work for?
Ken M. works for Richmond International Airport (RIC) / Capital Region Airport Commission.
What is Ken M.'s role at Richmond International Airport (RIC) / Capital Region Airport Commission?
Ken M. is listed as Director of Marketing and Customer Experience at Richmond International Airport (RIC) / Capital Region Airport Commission.
What is Ken M.'s email address?
AeroLeads has found 2 work email signals at @verizon.com for Ken M. at Richmond International Airport (RIC) / Capital Region Airport Commission.
What is Ken M.'s phone number?
AeroLeads has found 4 phone signal(s) with area code 908, 800 for Ken M. at Richmond International Airport (RIC) / Capital Region Airport Commission.
Where is Ken M. based?
Ken M. is based in Greater Richmond Region, United States, United States while working with Richmond International Airport (RIC) / Capital Region Airport Commission.
What companies has Ken M. worked for?
Ken M. has worked for Richmond International Airport (Ric) / Capital Region Airport Commission, Sprinklr, Verizon, Pwc (Pricewaterhouse Coopers), and Bearingpoint (Formerly Kpmg Consulting).
How can I contact Ken M.?
You can use AeroLeads to view verified contact signals for Ken M. at Richmond International Airport (RIC) / Capital Region Airport Commission, including work email, phone, and LinkedIn data when available.
What schools did Ken M. attend?
Ken M. holds Bachelor'S, Economics from Strome College Of Business.
What skills is Ken M. known for?
Ken M. is listed with skills including Enterprise Content Management, Documentum, Sharepoint, Strategy, Business Process Re Engineering, It Strategy, Pmo, and Business Transformation.
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