Karen Haberl Email & Phone Number

Easthampton, MA

• Coached/influenced district managers, pharmacy supervisors and store-level leaders to achieve company targets on all business metrics and ensured successful rollouts of all programs.
• Impacted store teams by coaching front store and pharmacy leaders to be accountable and write solid action plans to deliver on metrics.
• Consistently supported the roll out of Company strategic initiatives by planning/ implementing management training and evaluating their performance.
• Coached emerging leaders on their “360 review” data and the implications for them as future leaders in the organization.
• Directed and investigated high-level ethics complaints; partnered with ER Managers and in-house counsel to ensure consistency with broader Corporate precedent and policy.
• Directed Field Training Manager to: design/oversee/implement Company training programs for managers and hourly colleagues; be an effective coach; influence field managers to deliver 100% compliance with Company.

• Management recruiting and staffing; employee relations; talent development at store and district levels; benefit program education; coaching and accountability
• Sourced, recruited, interviewed and tested management candidates
• Trained Managers and Operations Directors on performance management, behavioral interviewing techniques and understanding employee and manager benefit programs.
• Created and implemented web-based succession planning tool for multi-unit operators

• HR Business Partner (2005 – 2006)
• Partnered with Operations teams in 40 New England locations to teach and insure HR systems and hospitality standards were being met. (Also included are all the responsibilities listed under the previous position of.
• Played integral part in strategic planning of the management staffing function by giving input to Human Resource succession plans.
• Counseled Regional Directors and Managers on proper decision-making with regard to all employee relation’s matters.
• Trained Managers and Regional Directors on performance management, behavioral interviewing techniques and understanding employee and manager benefit programs.
• Assisted management teams with workforce planning and designing and implementing employee retention programs.

Masters Of Science, Human Resources Development

Master's of Science in Human Resources

Bachelors Of Science, Hotel, Restaurant And Travel Administration

Bachelor's of Science in Hotel, Restaurant and Travel Administration