Program Coordinator
CurrentSolvus is dedicated to be the partner that advices on the solutions and processes, and realizes them. By reducing costs and improving efficiency, our goal is to facilitate positive change throughout your entire HR value chain. Find out more about Solvus at www.solvus.be.Responsibilities:• Customer management: active maintenance of contact with the customer to detect their active and latent needs and to monitor and adjust the services provided. • Recruitment and screening: based on an intake with the customer, we qualify each position in terms of content and provide the customer with advice on this. Once the candidates have been presented, we screen the proposed CVs based on the requested requirements and shortlist the best candidates for the client.• We monitor the quality of the services provided at all times and ensure that the results are always moving in the right direction.• Coordination: paying attention to communication with various parties.• Analysis, correction & addition of documents that are frequently used in the department.• Process optimization: based on a continuous pursuit of improvement and strong analytical skills, we investigate improvement and development opportunities for our own team, but also with customers in order to optimize process output.• As spoc, we answer questions from customers and suppliers regarding all requests and contracts.• Change Management: facilitating and training new but also existing Resource Managers within the MSP process so that all activities are carried out in accordance with the Public Procurement Act.• Training: partly responsible for the start-up and training of new colleagues in the team. • Negotiations: ensuring that rates remain controlled based on customer guidelines. Based on in-depth analyzes of the history, benchmark, Agoria index and any changed needs, conduct negotiations with the supplier and advise and inform the customer when necessary.