Kelli Longino Email & Phone Number

Magnolia, Ar, Us

Prepare and review EditRx, Contract Assure, Reconciliation, and MetricRx reports for pharmacy accounts, ensuring accuracy and compliance.Analyze data and research methodologies to identify opportunities for increasing profit margins and resolving billing discrepancies.Conduct pharmaceutical market research to assess cash drug pricing and inform formulary pricing decisions.Maintain and update a comprehensive drug pricing database based on market trends and research insights.

Magnolia, Arkansas, United States

Conducted security reviews to investigate unauthorized system access attempts, performed expired password audits, and delivered findings in leadership reports to strengthen IT security protocols.Provided backup support for departmental IT operations, ensuring accurate processing of mobile deposits and final teller drawer reconciliations for end-of-day branch balancing.Compiled and analyzed multi-source data, generating detailed executive summaries to inform strategic decision-making.Reconciled customer settlement accounts across multiple deposit sources by reviewing financial reports, ensuring transaction accuracy and compliance.Managed a help desk ticket queue supporting over 300 end-users; created and assigned tickets to appropriate IT teams, maintaining service continuity.Troubleshot and resolved online banking administration issues, escalating to vendors as necessary and serving as the primary liaison until resolution.Investigated suspicious transaction alerts, collaborating with cross-functional teams to identify and address potential fraud.Communicated critical updates, including maintenance notifications and vendor service interruptions, to financial personnel across the organization.Led the testing and migration of new online banking software, coordinating with vendors for onboarding and documenting potential operational impacts.

Magnolia, Ar

Processed financial transactions including deposits, check cashing, loan payments, cash advances, and cashier's checks while ensuring accuracy and compliance with policies.Verified checks, endorsements, and customer identification to prevent fraud and maintain legal standards.Mentored and trained new hires, providing supervision and instruction on procedures and company policies.Managed customer services such as account updates, debit card issuance and disputes, online banking support, check orders, and stop payments.Reconciled cash drawers, vaults, and ATMs, frequently handling amounts exceeding $500,000.Conducted account openings, credit inquiries, and deposit verifications in compliance with regulatory requirements.Resolved customer issues, including transaction discrepancies, and provided detailed information on products and services.Built strong customer relationships through personalized service and product recommendations; referred clients to specialized departments (e.g., loans, mortgage, financial services).Participated in community outreach events to represent the bank and generate new business opportunities.

Magnolia, Ar

Prepared medications for dispensing by reading prescriptions, calculating dosages, labeling, and assembling pharmaceutical therapies.Processed electronic prescriptions, ensuring accuracy and compliance with regulations.Supported pharmacy operations by maintaining inventory, stocking supplies, and removing expired medications.Delivered exceptional customer service by assisting patients and healthcare providers with inquiries and referrals.Ensured compliance with HIPAA regulations and infection control procedures to protect patient privacy and maintain a safe work environment.Managed insurance claims and billing processes, accurately recording and issuing charges.Maintained records of prescriptions and physicians’ orders while generating reports for operational efficiency.Oversaw customer medication compliance programs using Mirixa and OutcomesMTM software.

Urbandale, Iowa

Received, validated, and organized incoming medications and supplies, adhering to manufacturer recommendations and corporate policies.Assisted with physical inventory and managed out-of-date stock, disposing of medications in compliance with government regulations.Supported pharmacy order processing, including assembling, packaging, labeling, and completing necessary documentation.Operated packaging machines and sealed blister packs, ensuring accurate packaging and completion of associated logs.Maintained a clean and organized pharmacy environment to ensure safety and compliance.

Urbandale, Iowa

Assisted the store management team in supervising all store activities as well as provided friendly and enthusiastic service to customers in person and on the phone, including answering questions and assisting with product selection, purchase, or return.Assisted with store merchandising, inventory control, loss prevention, restocking, store cleaning, and maintenance. Along with the Store and Assistant Managers, was responsible for opening and closing the store.

Magnolia, Ar

Assisted students and faculty with printing and design requests, ensuring high-quality deliverables.Supported the web developer by preparing photos and prints for digital and print media projects.Performed additional tasks as assigned to support the communication center’s operations and initiatives.

Magnolia, Ar

Provided exceptional customer service by greeting customers, assessing needs, recommending solutions, and explaining GameStop services and promotions.Supported store operations by stocking products, maintaining an organized shopping environment, and processing customer transactions efficiently.

Bachelors Of General Studies, Humanities, Interactive Media, And Natural Science

High School Diploma