Chris Chen Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Lead a team of Compliance Officers in conducting KYC/KYB and periodic review on new and existing customers globally. Routinely spearhead process and system enhancement initiatives, as well as provide compliance advisory (on KYC related matters) for new product developments as well ascurrent product and process improvements.Key responsibilities:• Manage the global onboarding and periodic review for all corporate customers, and ensuring processes are ran seamlessly and within… Show more Lead a team of Compliance Officers in conducting KYC/KYB and periodic review on new and existing customers globally. Routinely spearhead process and system enhancement initiatives, as well as provide compliance advisory (on KYC related matters) for new product developments as well ascurrent product and process improvements.Key responsibilities:• Manage the global onboarding and periodic review for all corporate customers, and ensuring processes are ran seamlessly and within stipulated SLAs• Review cases identified with potential high ML/TF risks and evaluate customers' KYC/KYB requirements and AML policies and frameworks• SME and point-of-contact for CDD/EDD and onboarding related matters• Provide strategic direction to team members on solving complications and issues faced during customer onboarding• Manage the team's performance and development• Serve as a key representative for C2C compliance calls and key liaison for KYC matters to senior management and stakeholders• Develop and maintain KYC/KYB procedures, policies, controls, and frameworks• Periodically review compliance and system processes and propose enhancements • Assist in ad-hoc projects from Head of Compliance and other stakeholders• Deal with internal audit matters Show less

• Perform periodic review (ODD and EDD) on the bank's high and very high risk customers, which primary job functions revolves around conducting PEP / Sanction / Blacklist checks, suspicious transaction monitoring, customers’ data review and update, evaluation on customer risk rating • Acted as a project lead for the Medium Risk ODD project, where some of my main responsibilities (while doing ODD at the same time) include drafting workflows, guidelines and materials, compile team… Show more • Perform periodic review (ODD and EDD) on the bank's high and very high risk customers, which primary job functions revolves around conducting PEP / Sanction / Blacklist checks, suspicious transaction monitoring, customers’ data review and update, evaluation on customer risk rating • Acted as a project lead for the Medium Risk ODD project, where some of my main responsibilities (while doing ODD at the same time) include drafting workflows, guidelines and materials, compile team productivity reports as well as conducting knowledge based trainings for team members• Routinely assist in providing constructive feedback and solutions to enhance the bank’s AML replacement system platform (SIRON) for better and sustainable usability in the long term Show less

Penang, Malaysia

Penang, Malaysia

• Lead a team of analysts and guide them to achieve organizational goals i.e. meeting monthly productivity targets, report quality metrics etc• Ensure client expectations/deadlines are met through high standard quality review on analysts' cases• Coach and groom analysts to be well-versed in EDD industry knowledge and Thomson Reuters’ research methodology • Identify potentials in my team and help develop their career growth• Assist analysts in handling case requests, queries and… Show more • Lead a team of analysts and guide them to achieve organizational goals i.e. meeting monthly productivity targets, report quality metrics etc• Ensure client expectations/deadlines are met through high standard quality review on analysts' cases• Coach and groom analysts to be well-versed in EDD industry knowledge and Thomson Reuters’ research methodology • Identify potentials in my team and help develop their career growth• Assist analysts in handling case requests, queries and ad hoc projects from clients and managers• Conduct research training for new hires and vendors• Provide ideas, solutions and feedback on improving research processes, client report templates etc Show less

Penang, Malaysia

• Acted as a team deputy; led and managed the team in absence of the Research Supervisor; assisted in case allocations and reviews• A team member involved in the TR Global Project Contract with US's largest bank, through the fulfillment of high volume case orders with short TATs (estimated to be around 3,000 for APAC office alone)• Mentored and supervised a team of vendors recruited to fulfill the capacity of the project • Managed and reviewed around 50 vendor cases, which were… Show more • Acted as a team deputy; led and managed the team in absence of the Research Supervisor; assisted in case allocations and reviews• A team member involved in the TR Global Project Contract with US's largest bank, through the fulfillment of high volume case orders with short TATs (estimated to be around 3,000 for APAC office alone)• Mentored and supervised a team of vendors recruited to fulfill the capacity of the project • Managed and reviewed around 50 vendor cases, which were delivered timely and in accordance to expected quality Show less

Penang, Malaysia

• Conducted public and subscribed database research; company registry records retrieval and analysis; individual business interest checks; litigation/bankruptcy checks as well as business intelligence • Identified and analyzed key risks such as PEPs, OFAC sanctions, money laundering and terrorism, corruption and bribery as well as regulatory and tax issues• Communicate with external/internal vendors and supporting teams to ensure reports produced meet clients’ high expectations •… Show more • Conducted public and subscribed database research; company registry records retrieval and analysis; individual business interest checks; litigation/bankruptcy checks as well as business intelligence • Identified and analyzed key risks such as PEPs, OFAC sanctions, money laundering and terrorism, corruption and bribery as well as regulatory and tax issues• Communicate with external/internal vendors and supporting teams to ensure reports produced meet clients’ high expectations • Honored with the Employee of the Month award in June 2014 Show less

Penang, Malaysia

• Conceptualized holistic branding programs and ad hoc advertising campaigns for new and existing clients• Provide written content for clients'​ advertising materials catering to print, broadcast, online and social media• Primary writer for BRANDtalk, the company’s bimonthly online branding newsletter• Devised and improvised company corporate systems, manuals and work culture for clients • Conduct QA measures (e.g. proofreading) on all works before presenting to clients