Kenneth Losch, M.B.A. Email & Phone Number

Wilmington, De, Us

Amusement Advantage is dedicated to providing a critical look at the guest experience at attractions through custom-tailored measurement programs including mystery shopping, exit, phone, and web surveys. Amusement Advantage's programs for monitoring guest satisfaction provide the detailed feedback attraction professionals need to enhance their training and staff development initiatives. My role entails bringing new clients on board and managing their accounts to ensure a great experience for… Show more Amusement Advantage is dedicated to providing a critical look at the guest experience at attractions through custom-tailored measurement programs including mystery shopping, exit, phone, and web surveys. Amusement Advantage's programs for monitoring guest satisfaction provide the detailed feedback attraction professionals need to enhance their training and staff development initiatives. My role entails bringing new clients on board and managing their accounts to ensure a great experience for the client and the shoppers. Show less

Lancaster, Pennsylvania, United States

Working with the franchise team at Urban Air Lancaster and Urban Air Harrisburg on the sales and marketing efforts. I am the unofficial director of fun for the park. I also get to: -help groups visit the park and have the best experience ever.-help local non-profit groups fundraise at the park.-be a part of the super talented birthday party team.-encourage local businesses to choose Urban Air as their go-to team building place. -work with the operations team at the… Show more Working with the franchise team at Urban Air Lancaster and Urban Air Harrisburg on the sales and marketing efforts. I am the unofficial director of fun for the park. I also get to: -help groups visit the park and have the best experience ever.-help local non-profit groups fundraise at the park.-be a part of the super talented birthday party team.-encourage local businesses to choose Urban Air as their go-to team building place. -work with the operations team at the park on brand management.-play around with social media and other advertising opportunities to bring additional guests to our park (s).-Design and execute events for the parks such as Storytime with Santa. Show less

West Berlin, New Jersey, United States

Daily oversight and management of departments including but not limited to Admissions, Arcade, Birthdays, Group Sales and Events, and Retail. Work alongside the Food and Beverage, Aquatics, Rides and Maintenance teams and provide support to the senior leadership team in all aspects of park operations.

Lancaster, Pa

Franchise Owner, Dream Vacations. Concluded business to spend more time with my daughter.

Lancaster, Pennsylvania, United States

Laid off due to company eliminating the position.Inspiring groups of all sizes to choose Dutch Wonderland as their destination of choice in the Lancaster, PA area. Creating wonder and excitement while being driven to exceed my goals while helping my peers be successful with theirs. Rebranded all Sales ticketing items to create a cohesive portfolio of products. Redesigned Birthday, Catering, Online Discount Partner, character dining programs.

Hershey, Pennsylvania, United States

Supporting the Employee Experience team at Hershey Entertainment Complex by encouraging others to be successful.

Hershey, Pennsylvania, United States

Acting as the Attractions Leader on Duty for Hershey's Chocolate World. I get to spend my day supporting our award winning attractions and the teams behind those attractions. Daily positive encouragement and coaching while stepping in to assist when and where ever needed.

Lancaster, Pennsylvania

Selling the American Dream of homeownership.

Orlando, Florida Area

Working with a forward thinking team, giving a best building experience to home buyers in Central Florida.

Orlando, Florida Area

I have the awesome opportunity to bring together home buyers and their future homes, whether it be a new build home, resale, condo, holiday/vacation or investment. I am eager to go the extra mile to ensure my clients receive the most efficient service and the best deal for their needs.

Lakeland, Florida Area

Generated new sales for the company focusing on our single-family residential communities in Central Florida. Also self-generated marketing planning and execution to increase traffic into the model center thus creating more net sales. Also assisted in training new sales team members with one-on-one training and follow up support.Sales Counselor of the Month - May 2013Sales Manager of the Year - 2013Guest Blogger for Highland Homes Website, May - October 2014Sales Manager of… Show more Generated new sales for the company focusing on our single-family residential communities in Central Florida. Also self-generated marketing planning and execution to increase traffic into the model center thus creating more net sales. Also assisted in training new sales team members with one-on-one training and follow up support.Sales Counselor of the Month - May 2013Sales Manager of the Year - 2013Guest Blogger for Highland Homes Website, May - October 2014Sales Manager of the Month, August 2013, November 2013, February 2014, January 2015, February 2015Member PCBA since 2014 Show less

Lakeland, Florida Area

Sold new homes in the East Polk County, FL area. Rookie Sales Person for the Quarter, Q1 and Q2 2012 and Sales Person of the Month August, 2012.

Orlando, Fl

I was assisted in leading the team responsible for responding to guest correspondence via telephone, email and letter. Documenting guest feedback for appropriate management teams. I was also tasked with providing follow up to guest vacation package concerns and complaints, training new hires, and supporting management in directions and coordination of daily operation of the department and its employees. I assisted other departments with guest recovery analysis and assistance in addition to… Show more I was assisted in leading the team responsible for responding to guest correspondence via telephone, email and letter. Documenting guest feedback for appropriate management teams. I was also tasked with providing follow up to guest vacation package concerns and complaints, training new hires, and supporting management in directions and coordination of daily operation of the department and its employees. I assisted other departments with guest recovery analysis and assistance in addition to provided various levels of feedback reports. Show less

Dutch Wonderland, Lancaster, Pa

Beginning in Ride Operations operating 30+ attractions. Later transitioning into Food and Beverage as a Lead Supervisor to develop myself and learn additional aspects of the amusement park industry. I was responsible for staffing eight major food stands and nine smaller sub-stands with approximately 250 employees and hiring approximately 200 team members per season. Additionally took responsibility as the Food and Beverage Manager on duty. Responsible for payroll, auditing, assisting with… Show more Beginning in Ride Operations operating 30+ attractions. Later transitioning into Food and Beverage as a Lead Supervisor to develop myself and learn additional aspects of the amusement park industry. I was responsible for staffing eight major food stands and nine smaller sub-stands with approximately 250 employees and hiring approximately 200 team members per season. Additionally took responsibility as the Food and Beverage Manager on duty. Responsible for payroll, auditing, assisting with special events, coaching and counseling, interacting with outside vendors, scheduling, budgeting, and running the administrative office. Show less

Magic Kingdom, Orlando, Fl

Safely ran the Tomorrowland Speedway. Assisted with daily parades in the Magic Kingdom. Worked with Disney's Wide World of Sports Complex during the Atlanta Braves Spring Training as well as the World Baseball Classic.

Masters In Business Administration, Business Administration And Management, General, 4.0

Business Administration with a focus on Marketing.

Bachelor Of Business Administration - Bba, Human Resources Management

Activities and Societies: Member, National Society of Leadership and Success Member, SHRM Concentration in HR Management with Minors.

Associates, Business Administration

Csp Designation