Kymberli Segarra Email & Phone Number

Oxon Hill, Md, Us

New York, New York, United States

Served in several different mental health, recovery, and mechanical positions in the New York Army National Guard. Actively maintained vehicles and the mental health/safety of personnel. Gained and deployed new skills based on current and shifting needs/requirements within each department. ♦ Proactively identified and eliminated risk throughout the entire fleet of vehicles. Executed vehicle recovery operations that reduced costs and liability to the National Guard.♦ Collected and recorded physical data and other accounts during mental health assessments. Streamlined and enhanced the quality of mental health/recovery programs.

Warsaw, Virginia

Collaboratively led a team and contributed directly to the agency’s public safety mission. Monitored a high volume offender population and entered data based on intake and reporting requirements.♦ Secured and maintained weapons certification for Glock, 12G Shotgun, and AR 15 Riles. Transported secured offenders as an armed guard.♦ Assembled offender programs that focused on educational topics tailored for each individual. Boosted the effectiveness and efficiency of newly developed programs.

San Antonio, Texas Area

Routinely orchestrated real-time account reviews by analyzing suspicious activity, following standardized procedures, and monitoring debit card transactions. ♦ Owned each customer’s needs and drafted action plans that routinely exceeded expectations. Actively resolved conflicts and provided information/services in record time.♦ Closely monitored debit card transactions for fraud and suspicious activity. Effectively locked down accounts and provided relief to affected customers.

Analyzed and assembled data into comprehensive reports for various sales teams. Collaborated with suppliers and internal stakeholders, organizing all meetings and facilitating transparent communication.♦ Authored daily, weekly, and monthly reports that were provided to managers throughout each sales area. Empowered leaders with information that drove critical decision-making processes.♦ Scheduled and executed all internal team and external supplier/business partner meetings. Ensured frequent, transparent communication across the board for ultimate satisfaction.

Delivered excellent program support for a national client account. Processed service requests that fulfilled orders, answered questions, and resolved common/complex problems. ♦ Sourced, interviewed, and placed candidates in appropriate positions. Facilitated training sessions that successfully on-boarded new hires.♦ Ensured the accurate creation and maintenance of client documentation throughout the system. Maximized the level of performance and services throughout the client network.

Bachelor'S Degree, Secondary Education And Teaching - Mathematics

Graduated, Wheeled Vehicle Mechanic

Wheeled Vehicle Mechanic 91B, Ft. Lee, VA 11/2011 – 02/2012

Graduated, Theater Arts

Education record

Activities and Societies: Spanish club