Valery Kalashnikov

Valery Kalashnikov Email and Phone Number

Customer Relationship Manager @ IT-Agency
Novi Sad, RS
Valery Kalashnikov's Location
Novi Sad, Vojvodina, Serbia, Serbia
About Valery Kalashnikov

Valery Kalashnikov is a Customer Relationship Manager at IT-Agency. Colleagues describe her as "Based on my work experience with Valery (almost 6 months), I can say that he is professional and efficient in his approach to work. He's able to action both independently and as part of a team. His tasks always executed in time, his suggestions for improving processes were always helpful. Valery is creative thinker." and "We worked with Valeriy for a year. He successfully managed the ecommerce project with strict deadlines. Valeriy is very hardworking and attentive to details colleague, I enjoyed working with him. He always puts extra effort into completing his tasks the best possible way, any company will be lucky to have him in it's team. As a manager, he is capable of monitoring several projects at a time. He is also very good at communication and the team loved him."

Valery Kalashnikov's Current Company Details
IT-Agency

It-Agency

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Customer Relationship Manager
Novi Sad, RS
Valery Kalashnikov Work Experience Details
  • It-Agency
    Customer Relationship Manager
    It-Agency
    Novi Sad, Rs
  • It-Agency
    Customer Relationship Manager
    It-Agency Mar 2023 - Present
    - Efficiently processed leads generated from various channels, including calls, inquiries, and emails.- Qualified leads based on established procedures, ensuring the focus on high-potential opportunities. -Scheduled appointments with subject matter experts and took meeting notes.- Ensured compliance with recorded agreements and commitments made during meetings, maintainingaccuracy and consistency.- Provided comprehensive support to subject matter experts in organizing and coordinating pre-salesactivities.- Maintained continuous communication with clients throughout the pre-sales process, addressinginquiries and concerns promptly.- Managed lead data in the CRM system, ensuring accurate and up-to-date information for effectivelead tracking and management.
  • Фриланс
    Digital Marketing Specialist
    Фриланс Sep 2022 - Mar 2023
    With a strong background in project coordination and SEO, I have effectively implemented andsupported various projects, including:- Created a website and executed a SEO strategy for https://lexlib.io/.- Managed content and SEO for Avito and VK shops, driving enhanced customer engagement andoptimizing their online presence: https://www.avito.ru/user/cee3b84d13bbf7e9b4e67725be69c283/profile and https://vk.com/market-217809919.- Developed and launched a visually appealing website for a small real estate firm, https://vlproperty.uz/.
  • 2Nova Interactive
    Project Coordinator
    2Nova Interactive Aug 2021 - Aug 2022
    St Petersburg, St Petersburg City, Russia
    - Coordinated and oversaw the operations of the e-commerce websites bobbibrown.ru and clinique.ru,ensuring smooth workflow and timely delivery of tasks.- Interacted with stakeholders to gather information and requirements, assisting in the preparation ofcomprehensive monthly and weekly plans.- Effectively coordinated a cross-functional team consisting of content managers, designers, andlocalization specialists, delegating tasks and ensuring on-time and high-quality deliverables.- Assisted in quality assurance (QA) activities for the websites and promotional offers, identifyingissues and creating bug reports and tasks for the support engineers in Jira, while ensuring their timelycompletion.- Conducted SEO audits utilizing SE Ranking and Semrush for the websites, identifying and resolvingany errors or optimization opportunities, resulting in improved search engine rankings and performance.
  • Legko-Legko
    Ecommerce Manager
    Legko-Legko Mar 2018 - Aug 2021
    St Petersburg, St Petersburg City, Russia
    - Led the development and growth of the online store, driving increased sales and revenue.- Administered and maintained the website on Wordpress + WooCommerce, ensuring smooth operationand optimal performance.- Provided customer consultation and support, delivering a positive and personalized online shoppingexperience.- Initiated and coordinated a successful website redesign, enhancing the user interface and improvingoverall customer engagement.- Implemented effective search engine optimization (SEO) strategies, resulting in a consistent 20%annual increase in organic traffic.- Streamlined the order processing and delivery process, enhancing efficiency and customersatisfaction.
  • Idiotstile Store
    Ecommerce Manager
    Idiotstile Store Jun 2016 - Mar 2018
    St Petersburg, St Petersburg City, Russia
    - Supervised the creation of the online store, from drafting the technical requirements for the developerto filling the product catalog.- Created and optimized the work process of the online store, leading to improved efficiency andcustomer satisfaction.- Executed an impactful influencer marketing campaign with YouTube bloggers, generating over500,000 views and driving a significant increase in sales revenue.- Administered and maintained the website on OpenCart, including product setup and updates, andmanaged website content and merchandising.- Provided customer consultation and support to ensure a positive online shopping experience
  • A-Position - Интернет-Маркетинг, Продвижение Сайтов (Seo), Репутация В Сети (Serm)
    Account Manager
    A-Position - Интернет-Маркетинг, Продвижение Сайтов (Seo), Репутация В Сети (Serm) Jun 2013 - May 2016
    St Petersburg, St Petersburg City, Russia
    - Developed monthly and quarterly work plans for different SEO projects based on stakeholder goalsand requirements.- Managed client relationships and served as the primary point of contact for clients.- Coordinated tasks and projects for webmasters and marketers to ensure timely and successfulcompletion of deliverables.- Successfully managed a portfolio of 20 long-term customer relationships, fostering a positive andcollaborative partnership with each client.- Received referrals from clients, resulting in several new contracts for the company, driving increasedrevenue and business growth.

Valery Kalashnikov Education Details

Frequently Asked Questions about Valery Kalashnikov

What company does Valery Kalashnikov work for?

Valery Kalashnikov works for It-Agency

What is Valery Kalashnikov's role at the current company?

Valery Kalashnikov's current role is Customer Relationship Manager.

What schools did Valery Kalashnikov attend?

Valery Kalashnikov attended Saint Petersburg State University Of Finance And Economics.

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