Provide consulting to owners of small businesses (1-50 employees): - Specialized in program development and project management logistics: development,implementation, and post-launch analysis - Plan, organize, and execute business projects or manage negotiations on behalf of clients(software purchasing and implementations, payroll and hiring process, etc.) - Capable of providing services for the following business areas: finance, operations, sales andmarketing, inventory control, operations, accounting and payroll management, ERP system implementation, fundraising and budgets, and human resources processes: screening, hiring, on- boarding, and employee management/retention

 Coordinate all external partner relations, communication, events, and relationships for the College of Business Administration. Develop, manage, and nurture business relationships that foster college involvement and activity. Function as Dean’s Liaison for COBA Business Advisory Council members – manage communication and relationships with advisory council members Manage COBA Chapter Board of Directors, facilitate communication and activity, oversee board election process Develop, manage, and update social media/website domains for COBA alumni activity and communication Develop, launch, and oversee College of Business Administration Mentorship Program for MBA students Develop, launch, and oversee College of Business Administration Alumni Chapter Executive Speaker Series Co-lead in SAP/ERP Implementation project with ADP to incorporate business software into COBA’s academic curriculum. Manage corporate relationships, fundraising efforts, and communication for project implementation Collaborate with Career Placement Manager to build corporate employer relationships as well as obtain and disseminate job opportunities to COBA Alumni Develop and manage COBA Alumni Chapter - develop COBA Chapter business plan, growth model, and marketing plan. Budget for all COBA Chapter activities. Manage fundraising and planning for all COBA Chapter events, activities, and operations Oversee production and dissemination of printed material, web content, and general public relations activities Develop MBA alumni database, COBA alumni database, and work with Dean’s office staff to develop database for student/alumni career placement and implement new procedures for record use and maintenance Develop and implement new administrative procedures for information processing, maintenance, and funding Develop, establish, and improve processes and procedures for external relations and alumni development within the College of Business Administration

 Worked closely with City Manager to supervise employees and ensure that all areas of the branch ran properly, all policies, regulations, and guidelines were followed, and all customer issues were appropriately resolved Maintained customer/client partnerships as well as developed and implemented processes to secure new business partnerships, improve current increase retail rentals, and increase customer retention.  Compiled and submitted reports, proposals, recommendations, and budget requests to area manager for review Attended quarterly meetings to present documentation of progress, strategies, courses of action, and other information pertaining to the growth and maintenance of branch Prepared agendas, maintained office files and records, reviewed documents and contracts for accuracy, and provided administrative support to upper management  Assessed and appraised branch employee performance in order to exceed customer satisfaction, achieved sales goals, and ensured that all internal controls and guidelines were being enforced  Change management – supervised development of sig sigma implementation to branches throughout the city and manage employee engagement, employee involvement, and process streamlining throughout transition  Supervised branch and maintained a high level of customer satisfaction. Reviewed documented customer complaints and provided a response and appropriate resolution to situation Compiled and entered data into control logs, maintained confidentiality, reviewed documented information for errors, and ensured that there was proper dissemination of information to customers, other branches, and city management

 Teach and develop student skills in piano performance Instruct students in varying levels from beginner to intermediate Handle as many as thirty three students at a time  Organize 3 piano recitals a year and continually promote business to potential clients