Customer service position that encompasses reference and resource guidance, computer assistance, and ongoing interpersonal communication. A member of the marketing team, I also actively contribute to social media posting, article writing, press release authoring, and library programming.

Customer-focused editor, writer, e-mail and social media marketer with background in publishing and the education field and experience managing services and products for members of an educational organization.

● Manager and producer of multiple print and digital communications: "New Teacher Advocate" – award-winning print and digital publication (circ. 20,000) Newsletters – monthly digital newsletters and topical bulletins via ExactTarget● Project Editor – book series● Assistant Editor – double-blind, peer-reviewed education journals, using "The Chicago Manual of Style"● Content Writer, Editor – web content and layouts; ads content● Social Media – Implemented social media interactions and campaigns● Worked independently and with teams to produce new projects and programs

Taught weekly as a "guest teacher" at local elementary school (Pre-K through 4th-grade), including classrooms for students with developmental and behavioral challenges.

Wrote articles weekly for community paper, covering board meetings, local events, and special-interest stories. Also provided photographs.